Strategies for Business and Technical Writing

Preface

Introduction

 

Part One:Process as Well as Product

• John Keenan

Using PAFEO Planning

• Michael E. Adelstein

The Writing Process

• Linda Flower and John Ackerman

Evaluating and Testing as You Revise

• John S. Harris

The Project Worksheet for Efficient Writing Management

• Jack Seltzer*

   The composing Process of An Engineer

 

Part Two:Problems with Language

• Newman P. Birk and Genevieve B. Birk*

   Charged Language

• John S. Feldman*

   What do you Mean you Don’t Like My Style

• Stuart Chase

   Gobbledygook

• Marvin Swift*

   Clear Writing Means

• Universityof Wisconsin-ExtensionEqual Opportunities Program Office and Department of Agricultural Journalism

A Guide to Nonsexist Language

• Gwyneth Olofsson

International Communication and Language

 

Part Three:Business and Technical Correspondence

• Sharon J. Gerson and Steven M. Gerson*

   The Importance of Memos, Letters, and E-mail

• David V. Lewis

Making Your Correspondence Get Results

• Allan A. Glatthorn

“I Have Some Bad News for You”

• John S. Fielden and Ronald E. Dulek

How to Use Bottom-Line Writing in Corporate Communications

• Janis Fisher Chan

E-Mail: Presenting a Professional Image

 

Part Four:Reports and Other Longer Documents

• J. C. Mathes and Dwight W. Stevenson

Audience Analysis: The Problem and a Solution

• Nancy Allen, Dianne Atkinson, Meg Morgan, Teresa Moore, and Craig Snow*

   What Experienced Collaborators Say About Collaborative Writing

• Vincent Vinci

Ten Report Writing Pitfalls: How to Avoid Them

• Sheryl Lindsell-Roberts, `Technical Writing for Dummies’*

Technical Writing for Dummies

• Darrell Huff

How to Lie with Statistics

• Carolyn D. Rude

Legal and Ethical Issues in Editing

• David W. Ewing

Strategies of Persuasion

• Philip C. Kolin

Proposals

• Richard Johnson-Sheehan

Writing Proposals with Style

• Dan Jones

Determining the Ethics of Style

 

Part Five:Resumes and Other Written Materials for a Job Search

• John L. Munschauer

Writing Resumes and Letters in the Language of Employers

• Diana Reep*

   Writing Resumes

• Matthew Yate*

   Resume Formats

• Steven Graber

   The Basics of a Cover Letter

• Karl Weber and Rob Kaplan

   Follow-Up Letters

 

Acknowledgments

Index

 

*New Reading