Cybernetic Approach to Project Management

-Bogdan Lent, Project Coach, Programme and Project Manager of the Swiss Government strategic projects. Workshop leader, moderator and editor of the publication on the Security in the Information and Communication Technology (ICT) of the Polish National Security Bureau. Project management lecturer and coach of the Ministry of the ICT of the Government of Thailand. Expert on new ICT University Educational Programmes to the Polish Minister of Science and Higher Education. Professor Lent shares his profound experience from successfully realised projects with co-researchers and students at the University of Applied Sciences in Bern, Switzerland, National Defense University in Warsaw, Poland, University of Technology and Life Sciences in Bydgoszcz, Poland and Kasetsart University in Bangkok, Thailand. He has authored 6 books, edited 3 monographies, authored and co-authored about 60 publications and 10 patents primarily on project management. As a professional, he advocates the crucial role of human factor in project management, balanced with administrative (formulaic) processes. The Cybernetic L-Timer® process based approach distinguishes his efficiency oriented way of handling the projects. Website: www.bogdan.lent.ch

Preface .- Introduction .- Administrative Processes .- Planning and Scheduling P&S .- Organization Management OM .- Procurement Management PRM .- Earned Value Management EVM .- Quality Management QM .- Problem Management PBM .- Risk Management RM .- Change Management CM .- Integration Management IM .- Knowledge Management KM .- Documentation Management DM .- Balanced Scorecard BSC .- Human Factor .- Human Resource Management HRM .- Team Management TM .- Conflict Management CFM .- Communication Management COM .- Self Management (Work&Life Balance) SM .- Leadership L .- Index .- Bibliographies.