Starting and Running a B and B

Stewart Whyte is a researcher, lecturer and author of nine how-to books on getting into bed & breakfast. He is an international authority on this subject and has extensive experience in the development of regional tourism strategies in many parts of the world. He is aided by Nigel Jess who is well known in the British Isles and Ireland for his expertise in organising, promoting and marketing B&B consortia and Associations, nationally and internationally.

PART ONE: PREPARING TO ENTER; THE B&B BUSINESS; 1. It's up to you; 2. Who is your market?; 3. Who is your customer?; 4. Preparing your property; 5. Doing your homework; 6. Doing Your Feasbility Study; PART TWO: HOW TO RUN YOUR B&B EFFICIENTLY AND SUCCESSFULLY;7. Putting the people back in service; 8. Housekeeping; 9. Occupational health and safety; 10. Food and the Bed & Breakfast; 11. Day-to-Day Operations; 12. The Hospitality Industry and You; 13. Marketing your B 14. The fundamentals of business;15. Writing your business plan; Glossary; Useful Addresses; Index.