The Handbook of Communication Skills

Owen Hargie is Professor Emeritus in the School of Communication and Media at Ulster University, Belfast, UK. He is an Associate Fellow and honorary life member of the British Psychological Society. He was conferred with the award of a Senior Distinguished Research Fellowship by Ulster University in recognition of his prolific research contributions over four decades.

Part 1: Communication Skill in Theory and Practice 1. Skill in Theory: Communication as Skilled Performance 2. Skill in Practice: An Operational Model of Communicative Performance 3. Digitally Mediated Communication; Part II: Core Communication Skills 4. Nonverbal Behaviour as Communication: Unresolved Issues and New Findings 5. Questioning 6. Reinforcement 7. Explaining and Understanding 8. Self-Disclosure 9. Listening 10. Humour and Laughter in Communication 11. Persuasion; Part III: Applying Skills in Specific Contexts 12. Asserting and Confronting 13. Interacting in Task Groups 14. Negotiating 15. Mentoring and Coaching 16. Relational Communication; Part IV: Applying Skills in Specialised Interviewing Contexts 17. The Employment Interview 18. The Cognitive Interview 19. The Developmental Counselling and Therapy Interview 20. Communication Skills in Cognitive Behaviour Therapy (CBT) and Mindfulness-Based Interventions 21. The Appraisal Interview Reappraised; Part V: The Training Context 22. Training in Communication Skills: Research, Theory and Practice