Groups

Part I. Understanding Groups: 1. Introducing Groups and Setting the Stage for Further Discussion; 2. Selective Perception; 3. The Evolution of Groups. Part II. How Groups Function: 4. Norms, Group Pressures, and Deviancy; 5. Goals; 6. Communication. Part III. The Factors Influencing Group Success: 7. Membership; 8. Diversity and Inclusion; 9. Leadership; 10. Problem Solving and Decision Making; 11. Creativity and Design; 12. The Nature of Group Conflict. Part IV. Groups and the Organization: 13. A Systems View of Small Group Behavior; 14. Virtual Groups; 15. From Groups to Teams: The Evolution of Working Teams in Organization Life.