MyLab Operations Management with Pearson eText for Principles of Operations Management: Sustainability and Supply Chain Management, Global Edition

Jay Heizer, Professor Emeritus, the Jesse H. Jones Chair of Business Administration, Texas Lutheran University, Seguin, Texas. He received his BBA and MBA from the University of North Texas and his PhD in management and statistics from Arizona State University.  Dr. Heizer's industrial experience is extensive. He learned the practical side of operations management as a machinist apprentice at Foringer and Company, as a production planner for Westinghouse Airbrake, and at General Dynamics, where he worked in engineering administration. In addition, he has been actively involved in consulting in the OM and MIS areas for a variety of organisations, including Philip Morris, Firestone, Dixie Container Corporation, Columbia Industries, and Tenneco.  Professor Heizer has co-authored 5 books and has published more than 30 articles on a variety of management topics. His papers have appeared in the Academy of Management Journal, Journal of Purchasing, Personnel Psychology, Production & Inventory Control Management, APICS: The Performance Advantage, Journal of Management History, IIE Solutions, and Engineering Management, among others. He has taught operations management courses in undergraduate, graduate, and executive programs. Barry Render, Professor Emeritus, the Charles Harwood Professor of Operations Management, Crummer Graduate School of Business, Rollins College, Winter Park, Florida. He received his BS in mathematics and physics at Roosevelt University, and his MS in operations research and PhD in quantitative analysis at the University of Cincinnati. Dr. Render has taught operations management courses in Rollins College's MBA and Executive MBA programs.  Chuck Munson, Professor of Operations Management, Carson College of Business, Washington State University, Pullman, Washington. His received his BSBA summa cum laude in finance, along with his MSBA and PhD in operations management, from Washington University in St. Louis. For 2 years, he served as Associate Dean for Graduate Programs in Business at Washington State. He also worked for 3 years as a financial analyst for Contel Telephone Corporation. Professor Munson serves as a senior editor for Production and Operations Management, and he serves on the editorial review board of 4 other journals. He has published more than 25 articles. He is editor of the book The Supply Chain Management Casebook: Comprehensive Coverage and Best Practices in SCM, and he has co-authored the research monograph Quantity Discounts: An Overview and Practical Guide for Buyers and Sellers. He is also coauthor of Managerial Decision Modeling with Spreadsheets (4th Edition), published by Pearson Press. Dr. Munson has taught operations management core and elective courses at the undergraduate, MBA, and PhD levels at Washington State University (WSU). He has also conducted several teaching workshops at international conferences and for PhD students at Washington State University.

PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT
1. Operations and Productivity
2. Operations Strategy in a Global Environment
3. Project Management
4. Forecasting
PART 2: DESIGNING OPERATIONS
5. Design of Goods and Services
Supplement 5: Sustainability in the Supply Chain
6. Managing Quality
Supplement 6: Statistical Process Control
7. Process Strategies
Supplement 7: Capacity and Constraint Management
8. Location Strategies
9. Layout Strategies
10. Human Resources, Job Design, and Work Measurement
PART 3: MANAGING OPERATIONS
11. Supply Chain Management
Supplement 11: Supply Chain Management Analytics
12. Inventory Management
13. Aggregate Planning and S&OP
14. Material Requirements Planning (MRP) and ERP
15. Short-Term Scheduling
16. Lean Operations
17. Maintenance and Reliability