Designing and Delivering a Project Plan for Operations Improvement Training Program. A Case Study of "Sakura Bank K.K." and "Kloud BV." (eBook)

Project Report from the year 2022 in the subject Leadership and Human Resources - Employer Branding, grade: 1,0, Hult International Business School, language: English, abstract: The text presents a fictional case study of the design, development, and delivery of a project plan for the Sakura Bank K.K operations improvement training program. The project aims to equip the bank's managers with the latest operations improvements through a three-week executive training program in Osaka, Japan. The program consists of four phases, including pre-program activities, face-to-face training, program evaluation, and reporting. The project plan analysis focuses on four main attributes: project timing, costing, resourcing, and risks. The RACI matrix is used to identify key responsibilities for project team members. External and internal project risks are identified and prioritized using the Risk Priority Number. The project timing is analyzed using CPA techniques and Gantt charts, and crashing activities are recommended to meet the client's strict time plan. The project costing is calculated with and without crashing activities, and the margin is calculated at 20% of the total cost. The text concludes that by mitigating project risks, utilizing crashing activities, and distributing tasks to the right project team members, the operations improvement project can be a viable project with great potential for growth and future collaborations with the client.