Organizational Behavior

Dr. Jean Phillips is a professor of human resource management in the School of Labor and Employment Relations at Penn State University. Dr. Phillips earned her Ph.D. in organizational behavior from Michigan State University. She was among the top five percent of published authors in the Journal of Applied Psychology and Personnel Psychology during the 1990s, and she received the 2004 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management. Dr. Phillips is a fellow of the Society for Industrial and Organizational Psychology. She has served on multiple editorial boards of top journals and has published more than 30 research articles. She has authored or co-authored nine books, including this text, STRATEGIC STAFFING, HUMAN RESOURCE MANAGEMENT, MANAGING NOW and the five-book STAFFING STRATEGICALLY series for the Society for Human Resource Management. Dr. Phillips was also the founding co-editor of the Organizational Behavior/Human Resource Management series for Business Expert Press. She has taught classroom and hybrid classroom/online courses in strategic human resource management, organizational behavior, staffing and teams and leadership in the United States, Iceland and Singapore. Her research interests focus on recruitment and staffing, leadership and team effectiveness and linking organizational survey results to business outcomes. Dr. Ricky W. Griffin serves as Distinguished Professor of Management and Blocker Chair in Business at Texas A&M. He received his Ph.D. in organizational behavior from the University of Houston. He has worked as editor of the Journal of Management and as an officer in the Southwest Regional Division of the Academy of Management and the Southern Management Association as well as in the Research Methods Division and the Organizational Behavior Division of the Academy of Management. Dr. Griffin spent three years on the faculty at the University of Missouri (Columbia) before moving to Texas A&M University in 1981. His research interests include workplace violence, employee health and well-being in the workplace and workplace culture. A well-respected author recognized for his organizational behavior and management research, Dr. Griffin has written many successful textbooks, including MANAGEMENT, HUMAN RESOURCE MANAGEMENT, MANAGEMENT SKILLS, INTRODUCTION TO BUSINESS and INTERNATIONAL BUSINESS.

Part I: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR.
1. An overview of organizational behavior.
2. The changing environment of organizations.
Part II: INDIVIDUAL BEHAVIORS AND PROCESSES IN ORGANIZATIONS.
3. Individual characteristics.
4. Individual values, perceptions, and reactions.
5. Motivating behavior.
6. Motivating behavior with work and rewards.
Part III: SOCIAL AND GROUP PROCESSES IN ORGANIZATIONS.
7. Groups and teams.
8. Decision making and problem solving.
9. Communication.
10. Conflict and negotiation.
Part IV: LEADERSHIP AND INFLUENCE PROCESSES IN ORGANIZATIONS.
11. Traditional leadership approaches.
12. Modern leadership approaches.
13. Power, influence, and politics.
Part V: ORGANIZATIONAL PROCESSES AND CHARACTERISTICS.
14. Organization structure and design.
15. Organization culture.
16. Change management.