Effective Police Supervision Study Guide

Chris Rush Burkey is an Assistant Professor in the Criminal Justice and Criminology Department at East Tennessee State University. She received her B.A. and M.A. in Criminal Justice and Criminology from East Tennessee State University and Ph.D. in Criminal Justice from the University of Arkansas at Little Rock. She has published books and book chapters, as well as articles in peer-reviewed journals, including Deviant Behavior and Violence & Gender, and has worked with agencies handling program evaluation, prisoner re-entry, forensic training, and investigative policies and regulations. Larry S. Miller is a Professor in the Department of Criminal Justice and Criminology at East Tennessee State University. A former law enforcement officer and crime laboratory director, Miller has authored or co-authored seven textbooks, including Police Photography, Crime Scene Investigation, Report Writing for Criminal Justice Professionals, and Effective Police Supervision. His research interests and journal publications are in the areas of policing and forensic science. Michael C. Braswell is a Professor Emeritus at East Tennessee State University. He began his career as a prison psychologist and earned his Doctorate in Counseling Psychology from the University of Southern Mississippi in 1975. He joined the Department of Criminal Justice and Criminology at ETSU in 1977, where he taught classes on Ethics and Justice, Human Relations and Criminal Justice, and Film Studies in Crime and Justice. He is widely published, and his textbook Justice, Crime, and Ethics is particularly influential in the field of criminal justice.

A Note to The Student

1. Supervision—The Management Task

2. Community-Oriented Policing and Problem Solving—Improving Neighborhood Quality of Life

3. Interpersonal Communications—Striving for Effectiveness

4. Motivation—A Prerequisite for Success

5. Leadership—The Integrative Variable

6. Team Building—Maximizing the Group Process

7. Change—Coping with Organizational Life

8. Performance Appraisal—The Key To
Police Personnel Development

9. Training, Coaching, Counseling, And Mentoring—Helping Officers Grow and Develop

10. Discipline—An Essential Element
Of Police Supervision

11. Internal Discipline—A System Of
Accountability

12. Supervising the Difficult Employee—Special Considerations

13. Supervising Minorities—Respecting Individual
And Cultural Differences

14. Tactical Operations—Critical
Incident Deployment

15. Labor Relations—Problem Solving
Through Constructive Conflict

16. Homeland Security and Terrorism—A
Changing Role

Answer Key to Objective Questions