Operations Management for Social Good (eBook)

This volume showcases the presentations and discussions delivered at the 2018 POMS International Conference in Rio. Through a collection of selected papers, it is possible to review the impact and application of operations management for social good, with contributions across a wide range of topics, including: humanitarian operations and crisis management, healthcare operations management, sustainable operations, artificial intelligence and data analytics in operations, product innovation and technology in operations management, marketing and operations management, service operations and servitization, logistics and supply chain management, resilience and risk in operations, defense, and tourism among other emerging Operations Management issues. The Production and Operations Management Society (POMS) is one of the most important and influential societies in the subject of Production Engineering and, as an international professional and academic organization, represents the interests of professionals and academics in production management and operations around the world. 

Adriana Leiras is associate professor of the Industrial Engineering Department as well as founder and coordinator of Lab HANDs - Humanitarian Assistance and Needs for Disasters at the Pontifical Catholic University of Rio de Janeiro and she is also a contributing professor of the Post-Graduate Program in Logistic Systems Engineering at the University of São Paulo. Adriana holds a PhD in Engineering of Logistics Systems at USP (2012), a PhD in Production Engineering at PUC-Rio (2011) and a Master degree in Production Engineering at PUC-Rio (2006). She is the leader of the regional humanitarian logistics and disaster response operations project of MIT SCALE Latin America Network, President of the POMS Caribbean & Latin American Chapter and General Chair of the 2018 POMS International Conference in Rio.