Effective Security Management

Charles “Chuck” Sennewald, CSC, CPP, is an independent security management consultant and expert witness and the author of numerous Butterworth-Heinemann titles, including "Effective Security Management"; "Security Consulting"; "Retail Crime, Security and Loss Prevention: An Encyclopedic Reference;" "From the Files of a Security Expert Witness"; and earlier editions of this book "The Process of Investigation." Chuck is a graduate of California State University - Los Angeles with a BS degree in Police Science and Administration. Chuck is also the founder and first president of the International Association of Professional Security Consultants (IAPSC), and is a long-time member of ASIS International. He has lectured and is read in countries around the globe. Curtis Baillie CSC, is an independent security management consultant and a retail security expert witness who contributed to the Butterworth-Heinemann titles, “Retail Crime, Security and Loss Prevention: An Encyclopedic Reference” and “Security Consulting”. His career includes NASA Security, owner/operator of a large security company, and senior security management positions with grocery and retail “big box” operations. Curtis is a member of the International Association of Professional Security Consultants (IAPSC).

Section 1: General Security Management1. General Principles of Organization2. Organizational Structure3. Security's Role in the Organization4. The Security Director's Role5. The Security Supervisor's Role6. The Individual Security Employee7. Ethics and Conflicts of Interest

Section 2: Security Personnel Management8. Hiring Security Personnel9. Job Descriptions10. Training11. Discipline12. Motivation and Morale13. Promotions14. Communication15. Career (Proprietary) versus Non-Career (and Contract) Personnel

Section 3: Operational Management16. Planning and Budgeting17. Program Management18. Risk 19. Problem Solving20. Crisis Management21. The Security Survey22. International Security Standards23. Office Administration24. Written Policies and Procedures25. Computers and Effective Security Management26. Statistics as a Security Management Tool 27. Convergence in Security Management

Section 4: Public Relations28. Selling Security Within the Organization29. Relationship with Law Enforcement30. Relationship with the Industry31. Community Relations

Section 5: Mismanagement32. Jackass Management Traits