Effective Security Management

Charles “Chuck” Sennewald, CSC, CPP, is an independent security management consultant and expert witness and the author of numerous Butterworth-Heinemann titles, including "Effective Security Management"; "Security Consulting"; "Retail Crime, Security and Loss Prevention: An Encyclopedic Reference;" "From the Files of a Security Expert Witness"; and earlier editions of this book "The Process of Investigation." Chuck is a graduate of California State University - Los Angeles with a BS degree in Police Science and Administration. Chuck is also the founder and first president of the International Association of Professional Security Consultants (IAPSC), and is a long-time member of ASIS International. He has lectured and is read in countries around the globe. Curtis Baillie CSC, is an independent security management consultant and a retail security expert witness who contributed to the Butterworth-Heinemann titles, “Retail Crime, Security and Loss Prevention: An Encyclopedic Reference” and “Security Consulting”. His career includes NASA Security, owner/operator of a large security company, and senior security management positions with grocery and retail “big box” operations. Curtis is a member of the International Association of Professional Security Consultants (IAPSC).

PART 1 General Security Management1. General Principles of Organization2. Organizational Structure3. Security’s Role in the Organization4. The Security Director’s Role5. The Security Supervisor’s Role6. The Individual Security Employee7. Ethics and Conflicts of InterestPART II Security Personnel Management8. Hiring Security Personnel9. Job Descriptions10. Training11. Discipline12. Motivation and Morale13. Promotions14. Communication15. Career (Proprietary) versus Non-career (and Contract)PART III Operational Management16. Planning and Budget17. Program Management18. Risk19. Crisis Management20. The Security Survey21. International Organization for Standardization (ISO)22. Office Administration23. Written Policies and Procedures24. Computers and Effective Security Management25. Statistics as a Security Management Tool26. Convergence in Security ManagementPART IV Public Relations 27. Selling Security within the Organization28. Relationship with Law Enforcement29. Relationship with the Industry30. Community RelationsPART V Mismanagement31. Jackass Management TraitsAppendix A Employee Performance EvaluationAppendix B Security Vulnerability StudyAppendix C IAPSC Code of EthicsAppendix D Selected Security-Related OrganizationsAppendix E Suggested Security/Loss Prevention Sources