Socially Responsible Outsourcing (eBook)

Global Sourcing with Social Impact
eBook Download: PDF
2017 | 1st ed. 2016
XXIII, 235 Seiten
Palgrave Macmillan UK (Verlag)
978-1-137-55729-2 (ISBN)

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Socially Responsible Outsourcing is an edited collection that focus on the topic of socially responsible outsourcing (SRO) including research frameworks, rich case studies, and an SRO agenda for the future.



Dr. Mary Lacity is Curators' Professor of Information Systems and an International Business Fellow at the University of Missouri-St. Louis, USA. She is also Visiting Professor at the London School of Economics, UK and has published twenty books.

Dr Brian Nicholson is Professor at Manchester Business School, University of Manchester, UK. Since 1995, he has been involved in teaching, research and consultancy projects in the broad area of global sourcing of software and other business processes. Brian has authored two previous books including Sustainable Global Outsourcing (Palgrave, 2012) with Ron Babin.
Dr. Ron Babin is Associate Professor at the Ted Rogers School of Management at Ryerson University in Toronto, Canada. His research focuses on the role of global IT and business process outsourcing in business and the impact on society. Dr. Babin teaches Global Technology Trends to MBA and undergraduate students. He is also an accomplished executive educator in the area of outsourcing strategy, governance and relationship management. Prior to joining Ryerson University, Dr. Babin was a strategy partner at Accenture and at KPMG.


Socially Responsible Outsourcing is an edited collection that focus on the topic of socially responsible outsourcing (SRO) including research frameworks, rich case studies, and an SRO agenda for the future.

Dr. Mary Lacity is Curators' Professor of Information Systems and an International Business Fellow at the University of Missouri-St. Louis, USA. She is also Visiting Professor at the London School of Economics, UK and has published twenty books.Dr Brian Nicholson is Professor at Manchester Business School, University of Manchester, UK. Since 1995, he has been involved in teaching, research and consultancy projects in the broad area of global sourcing of software and other business processes. Brian has authored two previous books including Sustainable Global Outsourcing (Palgrave, 2012) with Ron Babin.Dr. Ron Babin is Associate Professor at the Ted Rogers School of Management at Ryerson University in Toronto, Canada. His research focuses on the role of global IT and business process outsourcing in business and the impact on society. Dr. Babin teaches Global Technology Trends to MBA and undergraduate students. He is also an accomplished executive educator in the area of outsourcing strategy, governance and relationship management. Prior to joining Ryerson University, Dr. Babin was a strategy partner at Accenture and at KPMG.

1. IntroductionBrian Nicholson, Ron Babin, Mary C. Lacity 2. The Impact of Impact Sourcing: Framing a Research Agenda Erran Carmel, Mary C. Lacity and Andrew Doty. 3. Exploring the 'impact' in Impact sourcing ventures: A sociology of space perspectiveSandeep, M. S., and M. N. Ravishankar4. The Rural BPO Sector in India: Encouraging inclusive growth through entrepreneurshipShirin Madon and C. Ranjini 5. Social outsourcing as a development tool: The impact of outsourcing IT services to women's social enterprises in Kerala. Richard Heeks and Shoba Arun.6. Assessing the Social Development Potential of Impact Sourcing Fareesa Malik, Brian Nicholson and Sharon Morgan7. Competition in Online Job Market Place: Towards a global labour market for outsourcing services. Niels Beerepoot and Bart Lambregts8. Impact sourcing: employing prison inmates to perform digitally-enabled business services.Mary C. Lacity, Joseph W. Rottman, and Erran Carmel9. Exploring the effects liminality on corporate social responsibility in inter-firm outsourcing relationships Brian Nicholson, Ron Babin and Steve Briggs10. Impact Sourcing: Aboriginal Case StudyRon Babin, Brian Nicholoson Megan YoungIndex

Erscheint lt. Verlag 15.7.2017
Reihe/Serie Technology, Work and Globalization
Technology, Work and Globalization
Zusatzinfo XXIII, 235 p.
Verlagsort London
Sprache englisch
Themenwelt Wirtschaft Betriebswirtschaft / Management Planung / Organisation
Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
Wirtschaft Volkswirtschaftslehre Mikroökonomie
Schlagworte business • Corporate Social Responsibility • Entrepreneurship • Information Technology (IT) • Service
ISBN-10 1-137-55729-X / 113755729X
ISBN-13 978-1-137-55729-2 / 9781137557292
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