Intangible Organizational Resources

Maja Wojciechowska is a Professor at University of Gdansk, Poland. Her research interests revolve around the organization and management of libraries, library marketing, and the promotion of reading and knowledge management in various institutions. Maja is a member of the IFLA Management and Marketing group, on the Advisory Board for the Polish Librarians’ Association and is Editor-in-Chief of the polish journal Library Management. Since 2007 she has been the Chairman and of the ‘Management and Organization of Libraries’ conference. 

Introduction.- Chapter 1. Concept
of intangible resources in knowledge-based society.- 1.1 Tangible and intangible
resources. Definitions and classifications.- 1.2 Types of intangible resources.-
1.3 Influence of socio-economic transformation on intangible resources
management.- 1.4 Intangible resources as a source of the organization
competitive advantage.- Chapter 2. Characteristics and analysis of intangible
organizational resources related to intellectual capital.- 2.1 Intellectual
capital in concept of intangible resources management.- 2.2 Human
capital.- 2.3 Leadership.-
2.4 Communication
and relations.- Chapter 3.
Characteristics and analysis of the other intangible organizational resources.-
3.1 Strategy.- 3.2 Organizational culture.- 3.3 Reputation.- 3.4 Brand.- 3.5 Flexibility
and innovativeness.- 3.6 Networks and consortia.- 3.7 Support for new
technologies and processes.- 3.8 Intellectual property.- Chapter 4. Intangible organizational
resources management.- 4.1 Models of intangible organizational resource
management.- 4.2 Measurement of intangible resources.- 4.3 Protection of
intangible resources.- 4.4 Intangible organizational resources management in
Polish libraries – research results.- Conclusion.