Inter-Act

Kathleen S. Verderber is an emerita Associate Professor of Management at Northern Kentucky University. She has been writing textbooks for over 40 years working for many years with her husband Rudolph F. Verderber and now with other coauthors. Dr. Verderber is at heart a teacher and enjoys the writing process seeing it as "teaching to a wider audience." In addition to writing, she has recently taken on the challenge of learning to play the harp. Dr. Verderber now lives in Naples, FL. Erina L. MacGeorge is an Associate Professor in the Department of Communication at Pennsylvania State University. She teaches and conducts research in Interpersonal and Health Communication, with a focus on supportive communication. Dr. MacGeorge loves to help undergraduates understand communication theory and develop communication skills that are useful in their personal and professional relationships. Off campus, Dr. MacGeorge enjoys reading fantasy and science fiction, taking long walks, and any kind of outing with her family.

Part I: Understanding Interpersonal Communication 1. An Orientation to Interpersonal Communication 2. Social Cognition: Understanding Others and Ourselves 3. Intercultural Communication 4. Verbal Messages 5. Nonverbal Messages 6. Communication in the Life Cycle of Relationships Part II: Developing Interpersonal Communication Skills 7. Listening Effectively 8. Holding Effective Conversations 9. Supporting Others 10. Using Interpersonal Influence 11. Managing Conflict Part III: Using Communication Skills to Improve Relationships 12. Communicating in Intimate Relationships: Long-Term Romantic Relationships, Family, and Friends 13. Communication in Workplace Relationships Glossary References Photo Credits Index