Personnel Management in Government

Norma M Riccucci, Katherine C Naff

THE HISTORY AND ENVIRONMENT OF PUBLIC PERSONNEL MANAGEMENT
Civil Service Reform through the Lens of History: Prologue: President Garfield’s Assassination and the Origins of the Merit System
A Historical Perspective: Enter the Spoils System
The Motivation for Civil Service Reform
The Pendleton Act of 1883
The Next Ninety Years
Reforming the Civil Service
The Aftermath of the Civil Service Reform Act of 1978
Modernization as Reform
The National Performance Review and Federal Workforce Restructuring
The "Flight of the Bumblebee": Civil Service Reform during the Bush Administration
The Civil Service in the Obama Years
State and Local Institutional Arrangements: A History in Parallel
Civil Service Reform and the Limits of the Commission Format
Civil Service Reform at the State Level
Bibliography
Cases

The Legal Framework of Public Personnel Management
Historical Context
Comparing the Legal and Managerial Frameworks of Government
Merit Principals and Civil Service
The Constitutional Law of Pubic Employment
The Individualized Rights Approach
The Public Service Model
Conclusion: Know Your Law
Bibliography
Cases

SECTION II THE PROCESSES OF HUMAN RESOURCES MANAGEMENT
Human Resources Planning
The Importance of Workforce Planning
Workforce Planning in an Era of Fiscal Consolidation
Recent Trends in Workforce Planning
A Historical Overview of Human Resources Planning
Workforce Planning at the Organizational Level
Forecasting Human Resources Supply
Forecasting Organizational Demands
Strategic Human Resources Planning: Future Prospects
Bibliography

Classification and Compensation
The Evolution of Position Classification: The Ascendancy of Scientific Management
After the War: "The Triumph of Techniques over Purpose"
The Behaviorist Critique and Response
The Reform Initiative of the 1990s—Broadbanding
Pay Administration in Government
Federal Pay Reform in the 1990s
Class and Comp Reform in the Twenty-First Century: Pay-for-Performance Redux
The Great Pay Comparability Debate
State and Local Classification and Compensation Developments
Bibliography

The Importance of Pensions and Benefits in Public Sector Employment
A Brief History of Pensions in the Public Sector
Pensions and Public Pension Systems: Concepts and Numbers
Public Sector Retirement Systems
The Finances of Public Sector Pensions
State Legislation Action: The Push for Retrenchment
The Legal Battlefield of Public Pensions
Health Benefits: The Last Frontier
Bibliography

Recruitment and Selection: The Importance of Public Employment
Recruitment
Testing and Selection
The Supreme Court and Employee Selection
The Development (and Decline) of the Uniform Guidelines
How is Adverse Impact Determined?
Examinations and Validation: A Closer Look
The Next Step after Hiring: Onboarding
Personal Rank versus Position Rank
Federal Hiring Reform
Public Service Motivation
Bibliography
Cases

Performance Management
Goal Setting
Training and Development
Performance Appraisal
The Traditional Approach to Performance Appraisal
Alternatives to the Traditional Performance Appraisal: Competency-Based Approaches and the 360-Degree Appraisal
Rewarding Performance
Employee Engagement
Addressing Poor Performance
Some State and Local Government Perspectives on Performance
Management and Merit Pay
Bibliography

EQUAL OPPORTUNITY AND DIVERSITY IN GOVERNMENT
Equal Employment Opportunity and Affirmative Action
Abuses of the Past
The Development of Equal Employment Opportunity
The Legal Aspects of Affirmative Action
The Managerial Aspects of Affirmative Action
The Nature of Unequal Treatment in Today’s Workplace
Sexual Harassment
Pay Equity and Comparable Worth
Additional Equal Employment Opportunity Concerns
The Future of EEO and Affirmative Action
Bibliography
Cases

Diversity in the Workforce
Workforce 2020
The Importance of a Representative Bureaucracy
Social Equity
Strategies for Greater Inclusion
Cultural Competency
Diversity Measures beyond the Organization
Bibliography

LABOR RELATIONS IN GOVERNMENT


Labor–Management Relations
The Development of Collective Bargaining in the Public Sector
The Nuts and Bolts of Organizing
Labor–Management Cooperation
Labor–Management Relations in the Federal Sector
State and Local Arrangements
Conclusion
Glossary of Federal Sector Labor–Management Relations Terms
Bibliography
Cases