Human Factors in Project Management (eBook)
368 Seiten
John Wiley & Sons (Verlag)
978-0-7879-9704-5 (ISBN)
Wong--a noted trainer and acclaimed leader of more than 250
project teams--provides a summary of "people-based"
management skills and techniques that can be applied when
working in a team environment. This comprehensive resource brings
together in one book new and current models in team motivation and
integrates the most significant concepts in team motivation and
behaviors into a single set of principles called "Human Factors."
Wong shows how these factors can be applied to the most challenging
issues facing project managers today including
* Motivating a diverse workforce
* Facilitating team decisions
* Resolving interpersonal conflicts
* Managing difficult people
* Strengthening team accountability
* Communications
* Leadership
The Author Zachary Wong, Ph.D., is a manager at the Chevron Energy Technology Company in Richmond, California. He is a highly acclaimed instructor of human factors and team dynamics at the University of California at Berkeley Extension.
Acknowledgments vii
The Author xi
Introduction 1
One Emergence of Human Factors 11
Two Human Factors and Team Dynamics in Project Management 17
Three Key Elements of Team Performance: Content 27
Four Key Elements of Team Performance: Process 37
Five Key Elements of Team Performance: Behavior 69
Six Secrets of Managing the Three Key Elements 91
Seven Key Stages of Team Development 111
Eight Moving the Team Forward: Facilitation Techniques 125
Nine Personal Space 149
Ten Team Conflicts 191
Eleven How Conflicts Affect Personal Space 207
Twelve Expanding Your Space 223
Thirteen Managing Good and Bad Behaviors 247
Fourteen Raising Your Game 265
Fifteen Those Who Break Through Will Never Go Back 285
Sixteen Hearts and Minds of Human Factors 303
Seventeen Personal Leadership: Putting It All Together 323
Epilogue 341
References 343
Index 345
"This book will be a benchmark for those of us seriously striving
to make the most of self-managed teams. Read this one with your
notepad at hand."
--Norm Szydlowski, president and CEO, Colonial Pipeline
Company
"An essential business guide for those committed to improving
teamwork. Dr. Wong evaluates management styles, leadership skills,
and conflict resolution, emphasizing the critical importance of
positive, mutually beneficial interactions among team members as
they pursue a common goal."
--Elizabeth M. Whelan, president, American Council on Science
and Health
"Practical, insightful, and enlightening--a great resource
for how teams should work and what to do if they don't."
--Carol J. Henry, vice president, Industry Performance
Programs, American Chemistry Council
"This book is a great synthesis of many useful concepts and a
must-read for anyone from the first-line supervisor to a
CEO."
--Jeet S. Bindra, president, Global Refining, Chevron
"The days of the true autocrat are behind us. Here's today's
how-to guide about leading and inspiring a team that cares about
effort--and results!"
--Stephen A. Lundin, president and CEO, Alta Bates Summit
Foundation
"Instead of a complex psychological methodology, Human
Factors in Project Management is easy to follow with techniques
that are instantly useful in furthering personal influence and
improving project outcomes."
--Jim O'Donnell, vice president, MSI Learning; project
management instructor, UC Berkeley Extension and San Francisco
State University
"Human factors are too often overlooked as the 'soft skills'
that are actually essential to develop and grow high-performance
project teams--not anymore according to the words of wisdom
espoused by Dr. Zachary Wong."
--Ray Ju, vice president programs, PMI Diversity SIG;
leadership architect, Get IT LLC
Erscheint lt. Verlag | 12.7.2008 |
---|---|
Sprache | englisch |
Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen |
Wirtschaft ► Betriebswirtschaft / Management ► Projektmanagement | |
Schlagworte | Business & Management • Project Management • Projektmanagement • Wirtschaft u. Management |
ISBN-10 | 0-7879-9704-8 / 0787997048 |
ISBN-13 | 978-0-7879-9704-5 / 9780787997045 |
Haben Sie eine Frage zum Produkt? |
![PDF](/img/icon_pdf_big.jpg)
Größe: 2,1 MB
Kopierschutz: Adobe-DRM
Adobe-DRM ist ein Kopierschutz, der das eBook vor Mißbrauch schützen soll. Dabei wird das eBook bereits beim Download auf Ihre persönliche Adobe-ID autorisiert. Lesen können Sie das eBook dann nur auf den Geräten, welche ebenfalls auf Ihre Adobe-ID registriert sind.
Details zum Adobe-DRM
Dateiformat: PDF (Portable Document Format)
Mit einem festen Seitenlayout eignet sich die PDF besonders für Fachbücher mit Spalten, Tabellen und Abbildungen. Eine PDF kann auf fast allen Geräten angezeigt werden, ist aber für kleine Displays (Smartphone, eReader) nur eingeschränkt geeignet.
Systemvoraussetzungen:
PC/Mac: Mit einem PC oder Mac können Sie dieses eBook lesen. Sie benötigen eine
eReader: Dieses eBook kann mit (fast) allen eBook-Readern gelesen werden. Mit dem amazon-Kindle ist es aber nicht kompatibel.
Smartphone/Tablet: Egal ob Apple oder Android, dieses eBook können Sie lesen. Sie benötigen eine
Geräteliste und zusätzliche Hinweise
Buying eBooks from abroad
For tax law reasons we can sell eBooks just within Germany and Switzerland. Regrettably we cannot fulfill eBook-orders from other countries.
aus dem Bereich