Project Management Workbook and PMP / CAPM Exam Study Guide

HAROLD KERZNER, Ph.D., is Senior Executive Director for Project Management at the International Institute for Learning, Inc. (IIL), a global learning solutions company that conducts training for leading corporations throughout the world. He is the author of Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Eleventh Edition and other books on project management. FRANK P. SALADIS, PMP, is a senior consultant and trainer for the International Institute for Learning, Inc. (IIL), and is the originator of International Project Management Day, a day of recognition for project managers held during November of each year. Mr. Saladis is the author of the book Positive Leadership in Project Management, based on his popular series of articles published by allPM.com, and coauthored several books with Dr. Harold Kerzner. Mr. Saladis was awarded the 2006 Linn Stuckenbruck Person of the Year Award by the Project Management Institute. He is a past president of the PMI New York City Chapter and was the chair of the PMI Education and Training Special Interest Group through 2009.

Preface vii
1. Project Management Overview 1
2. Project Management Growth: Concepts and Definitions 17
3. Organizational Structures 31
4. Organizing and Staffing the Project Office and Team 41
5. Management Functions 59
6. Management of Your Time and Stress 81
7. Conflicts 95
8. Special Topics 111
9. The Variables for Success 127
10. Working with Executives 143
11. Planning 155
12. Network Scheduling Techniques 183
13. Project Graphics 205
14. Pricing and Estimating 215
15. Cost Control 233
16. Trade–off Analysis 253
17. Risk Management 263
18. Learning Curves 281
19. Contract Management 293
20. Quality Management 317
21. Modern Developments in Project Management 333
22. Situational Exercises 341
23. Project Management Crossword Puzzles 371
24. PMP® and CAPM® Exam Review 405
25. Challenging and Engaging Questions and Exercises 489