Project Management Workbook and PMP / CAPM Exam Study Guide (eBook)

HAROLD KERZNER, Ph.D., is Senior Executive Director forProject Management at the International Institute for Learning,Inc. (IIL), a global learning solutions company that conductstraining for leading corporations throughout the world. He is theauthor of Project Management: A Systems Approach to Planning,Scheduling, and Controlling, Eleventh Edition and other bookson project management. FRANK P. SALADIS, PMP, is a senior consultant and trainerfor the International Institute for Learning, Inc. (IIL), and isthe originator of International Project Management Day, a day ofrecognition for project managers held during November of each year.Mr. Saladis is the author of the book Positive Leadership inProject Management, based on his popular series of articlespublished by allPM.com, and coauthored several books with Dr.Harold Kerzner. Mr. Saladis was awarded the 2006 Linn StuckenbruckPerson of the Year Award by the Project Management Institute. He isa past president of the PMI New York City Chapter and was the chairof the PMI Education and Training Special Interest Group through2009.

Preface vii

1. Project Management Overview 1

2. Project Management Growth: Concepts and Definitions 17

3. Organizational Structures 31

4. Organizing and Staffing the Project Office and Team 41

5. Management Functions 59

6. Management of Your Time and Stress 81

7. Conflicts 95

8. Special Topics 111

9. The Variables for Success 127

10. Working with Executives 143

11. Planning 155

12. Network Scheduling Techniques 183

13. Project Graphics 205

14. Pricing and Estimating 215

15. Cost Control 233

16. Trade-off Analysis 253

17. Risk Management 263

18. Learning Curves 281

19. Contract Management 293

20. Quality Management 317

21. Modern Developments in Project Management 333

22. Situational Exercises 341

23. Project Management Crossword Puzzles 371

24. PMP® and CAPM® Exam Review 405

25. Challenging and Engaging Questions and Exercises 489