Web Services in the Enterprise (eBook)
XVI, 312 Seiten
Springer US (Verlag)
978-0-387-27597-0 (ISBN)
Enterprise IT infrastructure is getting increasingly complex. With the increase in complexity has arisen the need to manage it. Management in general can be seen as the process of assuring that a managed entity meets its expectations in a controlled and predictable manner. Examples of managed entities are not only components, entire systems, processes, but also people such as employees, developers, or operators, and entire organizations. Traditional management has addressed some of these issues in varied manner. The emergence of Web services has added a new complexity to the management problem and poses a new set of problems. But it also adds to the mix a set of technologies that will make the task of management simpler. Management of Web services will be critical as businesses come to rely on them as a substantial source of their revenue. The book tries to cover the broad area of web services, the concepts, implications for the enterprise, issues involved in their management and how they are being used for management themselves. The book is intended as a reference for current practice and future directions for web services and their management. The book is directed at: * Computing professionals, academicians and students to learn about the important concepts behind the web services paradigm and how it impacts the enterprise in general and how it affects traditional application, network and system management.
PREFACE 7
Acknowledgements 8
CONTENTS 9
PART I WEB SERVICES AND MANAGEMENT 17
Chapter 1 INTRODUCTION 18
1. INTRODUCTION 18
2. WEB SERVICES: DEFINITION 18
3. MARKET TRENDS 19
4. MANAGEMENT OF WEB SERVICES 24
5. SERVICE LIFE CYCLE MANAGEMENT 26
6. WHAT TO EXPECT IN THE BOOK 28
Chapter 2 OVERVIEW OF WEB SERVICES 30
1. INTRODUCTION TO WEB SERVICES 30
2. THE STATE OF THE ART IN WEB SERVICES 32
3. WEB SERVICES MANAGEMENT 41
4. PLATFORMS FOR WEB SERVICES 53
5. PUTTING IT ALL TOGETHER 56
SUMMARY 60
Chapter 3 APPLICATION MANAGEMENT AND WEB SERVICES 61
1. INTRODUCTION 61
2. APPLICATION LIFE CYCLE 62
3. PROCESSES IN APPLICATION MANAGEMENT 64
4. ASPECTS IN APPLICATION MANAGEMENT 71
5. MANAGEMENT IN APPLICATION CREATION 76
6. MANAGEMENT IN APPLICATION DEPLOYMENT 78
7. MANAGEMENT DURING APPLICATION OPERATION 80
8. SUMMARY 90
Chapter 4 ENTERPRISE MANAGEMENT AND WEB SERVICES 91
1. INTRODUCTION 91
2. ENTERPRISE MANAGEMENT SYSTEMS 94
3. INTEGRATED IT SERVICE MANAGEMENT ( ITSM) 103
4. MODEL- BASED MANAGEMENT 114
5. SUMMARY 132
PART II PERSPECTIVES ON WEB SERVICES MANAGEMENT 133
Chapter 5 MANAGING WEB SERVICES FROM AN E- BUSINESS PERSPECTIVE 134
1. INTRODUCTION 134
2. THE METHOD OF BALANCED SCORECARDS 136
3. WEB SERVICES AND BUSINESS PROBLEMS 140
4. CUSTOMER LIFE CYCLE 145
5. WEB SERVICES BUSINESS METRICS 146
SUMMARY 169
Chapter 6 MANAGING APPLICATIONS AND IT INFRASTRUCTURE OF WEB SERVICES 171
1. INTRODUCTION 171
2. LINKING IT INFRASTRUCTURE MANAGEMENT WITH WEB SERVICES 174
3. MANAGING THE APPLICATION INFRASTRUCTURE OF WEB SERVICES 175
4. LINKING INFRASTRUTCURE MANAGEMENT TO WEB SERVICE MANAGEMENT 183
5. NEW DEVELOPMENTS IN IT - INFRASTRUCTURE MANAGEMENT FROM THE WEB SERVICE PERSPECTIVE 189
6. NEW CHALLENGES DRIVING INFRASTRUCTURE MANAGEMENT 193
7. SUMMARY 195
PART III THE PRACTICE OF WEB SERVICES MANAGEMENT 196
Chapter 7 INSTRUMENTATION OF WEB SERVICES 197
1. INTRODUCTION 197
2. INSTRUMENTATION 197
SUMMARY 220
Chapter 8 MANAGING COMPOSITE WEB SERVICES 221
1. INTRODUCTION 221
2. WEB SERVICE COMPOSITION 222
3. MANAGING WEB SERVICE TO WEB SERVICE INTERACTIONS 223
4. SERVICE LEVEL AGREEMENTS 238
5. SLA MONITORING 248
SUMMARY 252
Chapter 9 MANAGEMENT USING WEB SERVICES 253
1. INTRODUCTION 253
2. UNIFORM REPRESENTATION THROUGH WEB SERVICES 253
3. ROLE OF MANAGEMENT SYSTEM IN VIRTUALIZED ENVIRONMENT 255
4. ASSUMPTIONS IN LEGACY MANAGEMENT SYSTEMS CHALLENGED BY VIRTUALIZATION 256
5. CONCLUSIONS FOR MANAGEMENT SYSTEMS 259
6. INTERFACE FOR A GENERIC VIRTUALIZATION LAYER 259
7. APPLICATIONS 263
SUMMARY 271
Appendix WEB SERVICES MANAGEMENT PRODUCTS AND SOLUTIONS 272
1. INTRODUCTION 272
3. TIVOLI MANAGEMENT SUITE 278
4. WEB SERVICE NETWORKS 283
5. CA UNICENTER 285
8. CONFLUENT 289
9. MICROSOFT APPLICATION CENTER 289
10. SERVICE INTEGRITY 291
FIGURES 311
INDEX 315
Erscheint lt. Verlag | 31.1.2007 |
---|---|
Reihe/Serie | Network and Systems Management | Network and Systems Management |
Zusatzinfo | XVI, 312 p. 96 illus. |
Verlagsort | New York |
Sprache | englisch |
Themenwelt | Informatik ► Office Programme ► Outlook |
Informatik ► Software Entwicklung ► User Interfaces (HCI) | |
Informatik ► Web / Internet ► Web Design / Usability | |
Mathematik / Informatik ► Mathematik ► Finanz- / Wirtschaftsmathematik | |
Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb | |
Schlagworte | Content • E-Business • Information Technology (IT) • Management • Network Management • Technology • Web • Web Services |
ISBN-10 | 0-387-27597-5 / 0387275975 |
ISBN-13 | 978-0-387-27597-0 / 9780387275970 |
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