Successfully Implementing Microsoft Dynamics™ (eBook)

Preface 5
Table of contents 6
Introduction 9
PART I Background and Theory 12
1 Implementing Microsoft Dynamics 13
1.1 Implementing a Change 13
1.2 Microsoft Dynamics 15
1.3 Dynamics Solution as an ERP Solution 16
1.4 Market Developments 18
1.5 What is Implementation? 21
1.6 Top Ten Success Factors 22
1.7 Our Vision 26
1.8 What Does Implementation Deliver? 28
2 The Regatta for Dynamics Model 33
2.1 Regatta for Dynamics Model 34
2.2 The Factors 35
2.3 Business Change 36
2.4 Change Process 37
2.5 Business ChangeD 48
2.6 Surroundings and Architecture 48
PART II Regatta for Dynamics in Practice 50
Introduction to Part II 51
3 Model Process Cluster 53
3.1 Objectives and Conditions 54
3.2 Business Change Process/Workstream 55
3.3 Organization Assessment Process/Workstream 59
3.4 IT Assessment Process/Workstream 63
3.5 Business Modeling Process/Workstream 65
3.6 Main Milestones Model Process Cluster 69
3.7 Other Implementation Factors of the PC Model 71
3.8 Result of the Model Process Cluster 75
4 Map Process Cluster 77
4.1 Objective 77
4.2 Target Group Survey Process 78
4.3 Mapping Process 88
4.4 Solution Design Process 98
4.5 Implementation Strategy Process 101
4.6 Main Milestones of Map Process Cluster 118
4.7 Other Implementation Factors of the PC Map 118
4.8 Result of the Map Process Cluster 123
5 Customize Process Cluster 125
5.1 Objective 125
5.2 Prepare Organization Process 126
5.3 Developing Dynamics Solution Process 152
5.4 Acceptance Process/Workstream 181
5.5 Main Milestones in the Customize Process Cluster 186
5.6 Other Implementation Factors of the PC Customize 186
5.7 Result of the Customize Process Cluster 191
6 Integrate Process Cluster 193
6.1 Objective 193
6.2 Deploy in Organization Process/Workstream 194
6.3 Deploy Dynamics Solution Process/Workstream 197
6.4 Business ChangeD Process/Workstream 199
6.5 Main Milestones in the Integrate Process Cluster 201
6.6 Other Implementation Factors of the PC Integrate 202
6.7 Result of the Integrate Process Cluster 205
Appendix A – The Factors Explained in Detail 206
Business Area 207
IT Area 210
Appendix B – TIPO 214
Glossary 220
References 223
Index 225