Enterprise Information Systems (eBook)

Preface 5
Organization 6
Table of Contents 12
Part I Databases and Information Systems Integration 19
MIDAS: A Middleware for Information Systems with QoS Concerns 20
Introduction 20
Contributions 21
MIDAS Architecture 22
Code Modifications 24
Tx Estimation 24
Experiments 25
Workload Composition 25
Results 25
Related Work 28
Conclusions and Future Works 29
References 29
Instance-Based OWL Schema Matching 31
Introduction 31
OWL Schema Matching 32
OWL Extralite 32
Vocabulary Matchings and Concept Mappings 34
Consistent OWL Matchings 36
Instance-Based OWL Schema Matching 37
Experimental Results 40
Conclusions 42
References 42
The Integrative Role of IT in Product and Process Innovation: Growth and Productivity Outcomes for Manufacturing 44
Introduction 44
Assimilation of IT for Business Process Integration 45
Research Model and Hypotheses 46
Research Method 47
Data Collection 47
Measurement 48
Sample 48
Results 49
Estimation of Model Parameters 49
Test of Research Hypotheses 51
Discussion and Conclusions 52
References 54
Vectorizing Instance-Based Integration Processes 57
Introduction 57
Problem Description 58
Assumptions and Requirements 58
Optimization Problem 59
Solution Overview 60
Rewriting Process Plans 61
Message Model and Process Model 61
Rewriting Algorithm 62
Cost-Based Vectorization 65
Experimental Evaluation 65
Experimental Setup 66
Performance and Throughput 66
Related Work 67
Conclusions 68
References 68
Invisible Deployment of Integration Processes 70
Introduction 70
Vision Overview 71
Assumptions and Hypotheses 71
Conceptual Architecture 72
Problems and Challenges 73
Deployment 74
Integration Process Generation 74
Candidate Set Determination 75
Runtime 77
Platform-Independent Cost Model and Cost Normalization 77
Optimality Decision 78
Heterogeneous Load Balancing 78
System Architecture 79
Related Work 80
Application Areas 80
Virtualization Approaches 81
Summary 81
References 81
Customizing Enterprise Software as a Service Applications: Back-End Extension in a Multi-tenancy Environment 83
Introduction 83
Related Work 84
Modes of Customization 85
Desktop Integration 85
User Interface Customization 85
Back-End Customization 85
Problem Statement 86
Show Case 86
Implementation 87
Dynamic Instance Composition 88
Partner Context Activities 91
Conclusions 93
References 93
Pattern-Based Refactoring of Legacy Software Systems 95
Introduction 95
Legacy Software Transformation 97
Incremental Software Transformation 97
TransFormr 98
Pattern-Based Moving of MemberGroups 99
Experimental Analysis 102
Related Work 103
Conclusions 104
References 105
A Natural and Multi-layered Approach to Detect Changes in Tree-Based Textual Documents 107
Introduction 107
Related Works 108
Naturalness in Diff-ing Literary Documents 109
A New Set of Natural Operations 110
An Optimized Algorithm for Natural (XML) Diff-ing: JNDiff 112
Expressing Detected Changes: JNMerge and JNApply 114
Computational Complexity of JNDiff and JNMerge 115
A Practical Application: Detecting Changes in Legislative Documents 116
Conclusions 117
References 117
CrimsonHex: A Service Oriented Repository of Specialised Learning Objects 119
Introduction 119
State of Art 120
Specialised Learning Objects 122
Architecture 123
Components 123
Functions 124
Communication Model 125
Implementation 126
Storage 126
Validation 127
Interface 127
Security 128
Tests and Evaluation 128
Conclusions 129
References 130
A Scalable Parametric-RBAC Architecture for the Propagation of a Multi-modality, Multi-resource Informatics System 131
Introduction 131
Organizational Structure of a Center 133
The X-MIMI Architecture 134
X-MIMI System Components 134
Data/Information Flow 135
Parametric Administrative RBAC 136
WYDIWYS Web Inferface 138
Role-Based Testing 139
Experimental Results 139
Conclusions 140
References 141
Minable DataWarehouse 142
Introduction 142
Basic Concepts 144
Data Warehouses 144
Association Rule Mining 145
Example 146
Data Mining without a Data Warehouse 146
Data Mining with a DataWarehouse 147
Proposed Framework: Minable DataWarehouse 148
Design Decision 149
Demonstration 150
Input Files: Instant Messaging Files 150
Input to the Data Mining Tool:Weka 151
Files Viewed onWeka 151
Generated Association Rules 152
Conclusions and Future Work 153
References 153
A Step Forward in Semi-automatic Metamodel Matching: Algorithms and Tool 154
Introduction 154
Background 155
Model Driven Engineering 155
Mapping Specification and Transformation Definition 156
Tools forModel Matching 156
Proposed Approach for Metamodel Matching 156
Foundation for Metamodel Matching 157
Another Algorithm for Metamodel Matching 157
Extending and Adapting the SAMT4MDE 161
Modeling 161
Prototyping 163
Tests 163
Conclusions 164
References 165
A Study of Indexing Strategies for Hybrid Data Spaces 166
Introduction 166
The Extended Hybrid Indexing 167
Hybrid Geometric Concepts and Normalization 167
Extending the ND-Tree to the HDS 167
Enhanced Strategy for Prioritizing Discrete/Continuous Dimensions 168
Experimental Results 169
Experimental Setup 169
Performance Gain with Increasing Database Sizes 170
Performance for Various Additional Dimensions 170
Performance for Different Alphabet Sizes 171
Performance for Different Query Box Sizes 171
Effect of Enhanced Strategy with Power Value Adjustment 172
Performance Estimation Model 172
Conclusions 175
References 176
Relaxing XML Preference Queries for Cooperative Retrieval 177
Introduction 177
XML Preference Queries 178
Relaxing Queries Based on Structural Patterns 180
Ordering Relaxations 181
Dealing with Multiple Preferences 183
Design of IPX 184
Related Work 186
Conclusions 187
References 187
DeXIN: An Extensible Framework for Distributed XQuery over Heterogeneous Data Sources 189
Introduction 189
Application Scenario 191
Related Work 192
DeXIN 193
Architectural Overview 193
Query Evaluation Process 193
XQuery Extension to SPARQL 195
Implementation and Experiments 197
Experimental Application:Web Service Management 197
Performance Analysis 197
Conclusions and Future Work 199
References 200
Dimensional Templates in Data Warehouses: Automating the Multidimensional Design of Data Warehouse Prototypes 201
Introduction 201
Related Work 203
Dimensional Templates 204
The Overall Concept 204
Building Dimensional Templates 204
Rationale Diagrams 206
Using Dimensional Templates 208
Step 1: Finding Mappable Markers 209
Step 2: Mapping Markers 209
Step 3: Determining Usable Markers 209
Step 4: Determining Satisfied Goals 209
Step 5: Multidimensional Generation 210
Conclusions 211
References 211
Multiview Components for User-Aware Web Services 213
Introduction 213
User-Aware Web Services: A Running Scenario 214
The Multiview Component Model for User-Aware Web Services 215
Preliminary 1: The Component Concept 215
Preliminary 2: The View Concept 215
The VUML Multiview Component Model 216
From Multiview Component to User-Aware Web services: A Rule Based Approach 217
From the Multiview Component Based PIM to MVWSDL Code 218
From Multiview Component Model to Java Code 221
Related Works 222
Conclusions 223
References 224
Knowledge Based Query Processing in Large Scale Virtual Organizations 225
Introduction 225
Virtual Organizations Data Profile 226
Related Work 228
Distributed Enterprise Databases 228
Internet Communities 228
Semantic Query Processing 229
Ontology Knowledge Base 229
Query Execution Using VO’s Knowledge Base 231
Knowledge Facts Obtention 233
QPro2E Analysis 234
Conclusions 235
References 235
Applying Recommendation Technology in OLAP Systems 237
Introduction 237
Context and Motivations 237
Related Work 238
Aims and Contributions 238
Decision-Support Analysis 239
Multidimensional Data Model 239
OLAP Analysis Modelling 240
Flexible Recommendations in OLAP 242
Preference-Based Recommendation Framework 244
User Preferences Modelling 244
Recommendation Generation 245
Recommendation Display 247
Example 247
Conclusions 249
References 249
Classification and Prediction of Software Cost through Fuzzy Decision Trees 251
Introduction 251
Brief Literature Review 253
Methodology 253
Cost Factors Description 254
Fuzzy Decision Trees and Classification Rules 255
Design of the Experiments 256
Empirical Experiments and Results 260
Conclusions 262
References 263
s-OLAP: Approximate OLAP Query Evaluation on Very Large Data Warehouses via Dimensionality Reduction and Probabilistic Synopses 265
Introduction 265
s-OLAP: An Overview 267
KS-Tree: A Synopsis Data Structure for OLAP 269
Building and Querying Probabilistic Synopses 269
KS-Tree Data Engineering Overview 271
s-OLAP Query Model 272
Capturing and Handling the Dynamics of OLAP Queries 274
Experimental Assessment 275
Related Work 277
Conclusions and Future Work 278
References 278
Part II Artificial Intelligence and Decision Support Systems 280
A Self-learning System for Object Categorization 281
Introduction 281
Learning 283
LCA 286
Experiments and Results 288
Conclusions 290
References 290
A Self-tuning of Membership Functions for Medical Diagnosis 291
Introduction 291
Basic Concept of Fuzzy Logic 292
Decision Tree Learning 293
The Self-tuning Algorithm 294
Feature Selection 294
Automatic Membership Functions Generation 295
Membership Function Tuning 297
Experiment 298
Data Sets 298
Experimental Results 299
Conclusions 301
References 302
Insolvency Prediction of Irish Companies Using Backpropagation and Fuzzy ARTMAP Neural Networks 303
Introduction 303
Backpropagation Neural Networks 304
Fuzzy ARTMAP Neural Network Classifier 305
The Data 307
Empirical Results and Discussion 308
Prediction Accuracy 308
ROC Analysis 310
AUC 312
Validation of Results 313
Conclusions 313
References 313
Frequent Subgraph-Based Approach for Classifying Vietnamese Text Documents 315
Introduction 315
Related Work 316
Graph-Based Document Representation Model 317
Vietnamese Text Classification Based on Frequent Subgraphs 318
Pre-processing 318
Graph Construction 318
Representative Feature Extraction 319
Classification 319
Experimental Evaluation 320
Conclusions 322
References 323
Random Projection Ensemble Classifiers 325
Introduction 325
Random Projections 326
The Proposed Algorithm 327
Experimental Results 328
Conclusions and Future Work 330
References 330
Knowledge Reuse in Data Mining Projects and Its Practical Applications 333
Introduction 333
Literature Review 334
Knowledge Reuse Environment 335
Knowledge Reuse and Experimental Platform 336
Problem Characterization 336
Conclusions 339
References 340
Enhancing Text Clustering Performance Using Semantic Similarity 341
Introduction 341
Semantic Similarity Measures 342
Semantic Similarity Based Model (SSBM) 343
Experimental Analysis 345
Datasets 345
Evaluation Measures 345
Results and Analysis 346
Conclusions 349
References 350
Stereo Matching Using Synchronous Hopfield Neural Network 352
Introduction 352
Scanline-Based Stereo Matching Problem 354
Proposed Method 356
Feature Extraction and Selection 356
Stereo Matching Using Synchronous Hopfield Neural Networks (SHNN) 357
False Target Removing 358
Implementation 358
Experiment I – Determination of t$_{i}$ and a$_{i}$ 359
Experiment II – Determination of d$_{max}$ and k 359
Verification and Benchmarking 360
Conclusions 361
References 361
Monotonic Monitoring of Discrete-Event Systems with Uncertain Temporal Observations 364
Introduction 364
Discrete-Event Systems 365
Diagnosis 366
Monitoring 369
Stratification 371
Conclusions 376
References 377
A Service Composition Framework for Decision Making under Uncertainty 379
Introduction 379
Understanding the Problem 382
Service Composition Framework 383
Optimization Semantics 386
A Case Study 387
Implementation Notes 389
Conclusions and Future Work 390
References 391
A Multi-criteria Resource Selection Method for Software Projects Using Fuzzy Logic 392
Introduction 392
Resource Selection and Knowledge Representation 393
Specifying Selection Criteria 394
Resource Selection Approaches 395
Evolving the Proposal 396
MRES – A Fuzzy Logic Based Approach 397
Prototype 401
Evaluation 402
Final Remarks and Future Work 403
References 404
An Optimized Hybrid Kohonen Neural Network for Ambiguity Detection in Cluster Analysis Using Simulated Annealing 405
Introduction 405
Self Organizing Map and Clustering 406
Incremental Clustering and Rough set Theory 407
Incremental Clustering 407
Combination of Rough Set Theory and Incremental Clustering 408
Simulated Annealing 410
Optimized Rough SOM Using Simulated Annealing 411
Experiments Results 413
Conclusions and Future Works 416
References 416
Interactive Quality Analysis in the Automotive Industry: Concept and Design of an Interactive, Web-Based Data Mining Application 418
Introduction 418
Interactivity Closes the Gap 420
Interactive Decision Trees 420
Other Interactive Mining Tasks 421
Architecture 422
Evolution of the Architecture 422
Interactive, Scalable Web Application 423
Interactive Web-Based Presentation Layer 425
Scalable Mining Backend 428
Conclusion and Future Work 429
References 430
NARFO Algorithm: Mining Non-redundant and Generalized Association Rules Based on Fuzzy Ontologies 431
Introduction 431
Related Work 432
NARFO Algorithm 433
Data Scanning 434
Identifying Similar Items 434
Generating Candidates 435
Calculating the Weight of Candidates 435
Evaluating Candidates 435
Generating Rules 436
Generalizing and Treating Redundancy 437
Experiments 438
Conclusions and Future Work 440
References 441
Automated Construction of Process Goal Trees from EPC-Models to Facilitate Extraction of Process Patterns 443
Introduction 443
Structures and Semantically Annotated EPC Models 447
Structured EPC Models 447
Automated Semantic Annotation 448
Process Goal Trees 449
Construction of Process Goal Trees 451
Related Work 454
Conclusions and Practical Experiences 456
References 457
Part III Information Systems Analysis and Specification 459
A Service Integration Platform for the Labor Market 460
Introduction 460
Background 461
Collaboration Services 461
The Business and Technological Approach 462
Consequences of Business Integration Needs 462
Services in the Interoperability Framework 463
Technology Description 463
Involving a New Node 465
An Example 466
Concluding Remarks 470
References 470
Developing Business Process Monitoring Probes to Enhance Organization Control 471
Introduction 471
Theoretical Background 472
The Balanced Scorecards 472
The GQM and Its Evolution to the GQM$^{+]$Strategy 473
The Business Motivation Model 473
The Case Study 474
Data Analysis 475
Developing the Probes for Our Case Study 477
The New Business and IT Set Up 479
Conclusions 480
References 481
Text Generation for Requirements Validation 482
Introduction 482
Related Works 483
Architecture and Dataflow of Our CASE Tool 484
Generate Natural Language Text from UML Model 487
The Approach 487
Document Planning 488
Mirco Planning 489
Case Study 489
Implementation 490
Example of the Text Generated for Validation 491
Achieved Results and Conclusions 491
References 492
Automatic Compositional Verification of Business Processes 494
Introduction 494
BP and BPTM Specification 495
Verification Approach 497
Case Study 499
Expected Behaviour Specification 500
TM Realization 501
TM Verification 502
Discussion of Results 503
Conclusions and Future Work 503
References 504
Actor Relationship Analysis for the i* Framework 506
Introduction 506
ARM 507
Overview 507
Actor Situation Matrix: ASM 508
Actor Relationship Matrix - ARM 508
Total Actor Relationship Matrix: ARM* 509
Example 510
ASM 510
ARM* 511
SD Model 511
Case Study 511
Discussion 512
Usefulness of ARM 513
Equivalence of SD Models Using ARM 513
Integration of SD Models with ARM 513
Correspondence between Situations and Inner Goals 514
Conclusions 514
References 515
Towards Self-healing Execution of Business Processes Based on Rules 516
Introduction 516
Related Work 517
The BP-FAMA Architecture 519
The RbBPDL Language 519
Use Case 521
Self-healing Execution of Business Processes 522
Exception Recognition 522
Exceptions Handling 524
Summary 526
References 527
Towards Flexible Inter-enterprise Collaboration: A Supply Chain Perspective 528
Introduction 528
Collaboration Approaches 530
Implications from the Supply Chain Perspective 532
Solution Directions 534
Example 538
Related Work 539
Conclusions 540
References 540
A Model-Based Tool for Conceptual Modeling and Domain Ontology Engineering in OntoUML 543
Introduction 543
Presentation of the Editor 545
Live Validation 545
Deriving Model Information 547
Batch Validation 548
The Architecture and Implementation of the Editor 550
Related Work 551
Final Considerations 551
References 552
Concepts-Based Traceability: Using Experiments to Evaluate Traceability Techniques 554
Introduction 554
Knowledge Engineering and UP 555
Ontological Engineering 556
Knowledge Engineering Discipline 556
Concepts-Based Traceability 558
ONTrace: A Tool for Concepts-Based Traceability 558
Related Work 559
The Experiment 559
Definition 559
Planning and Operation 560
Analysis and Interpretation 560
Experiment Replication 562
Definition, Planning and Operation 562
Analysis and Interpretation 563
Lessons Learned and Final Remarks 564
References 565
A Service-Oriented Framework for Component-Based Software Development: An i* Driven Approach 566
Introduction 566
Problem Statement 567
Component-Based Software Development 567
Service-Oriented Development 568
The Services Approach in Supply Chain Management 568
The Services Approach in Supply Chain Management 569
FaMOS-C 569
The Approach 569
Conceptual Model 570
Case Study 571
Outbound Logistics 571
Third Party Components 572
Framework Application 573
Component Selection 574
Related Work 575
Conclusions 576
References 577
A Process for Developing Adaptable and Open Service Systems: Application in Supply Chain Management 579
Introduction 579
Research Approach and Contributions 580
ProDAOSS: A Methodology for Developing Service-OrientedMAS 580
Actor Collaboration in Supply Chain Management 581
The Services Approach in Supply Chain Management 582
MAS in Supply Chain Management: A Service-Center Approach 582
Outbound Logistics 583
The Outbound Logistics Software Development: ProDAOSS Approach 583
Application Analysis 584
Application Design 586
Related Work 588
Conclusions 589
References 590
Business Process-Awareness in the Maintenance Activities 592
Introduction 592
Business Knowledge in Software Maintenance 593
Design of the Study 595
Results 598
Related Work 601
Threats to Validity 602
Conclusions and Future Work 603
References 603
BORM-points: Introduction and Results of Practical Testing 605
Introduction 605
The BORM-Points Method 606
Complexity Estimation Using BORMp 606
The Unadjusted Part of BORMp 606
Adjusted BORMp Part 609
The Productivity Factor 612
Total BORMp 612
BORMpTesting 612
Projects Description and Testing Procedure 613
Results 613
Conclusions 613
References 614
A Technology Classification Model for Mobile Content and Service Delivery Platforms 615
Introduction 615
Methodology 617
The CSDP Technology Classification Model 618
The CSDP Functional Architecture 618
The Identification of the Model’s Technology Classification Variables 620
The Model Application to the Companies Sample 622
The CSDP Categories 622
The CSDP Classification Matrices 623
The Offer State of the Art 626
Conclusions 626
References 627
Patterns for Modeling and Composing Workflows from Grid Services 630
Introduction 630
Motivation 630
Our Contribution 631
Paper Reminder 632
Related Works 632
UML Profile for Systematic Grid Services Composition 633
Grid Services Workflows Composition Patterns 634
Formalization 634
Sequence Pattern 636
And-branches Pattern 636
Alternative Branches Pattern 637
Loop Pattern 637
Alternative Services Pattern 637
Illustration of the Composition ofWorkflows from Grid Services 638
Conclusions 640
References 640
A Case Study of Knowledge Management Usage in Agile Software Projects 642
Introduction 642
Background 643
Case Study 644
Context 644
Research Instruments 645
Data Analysis 646
Discussions and Lessons Learned 648
Related Work 650
Conclusions 651
References 652
A Hierarchical Product-Property Model to Support Product Classification and Manage Structural and Planning Data 654
Introduction 654
Proposed Approach 655
Product Classification 655
Product Unambiguous Definition 657
Product Structure 659
Case Study 662
Final Remarks 665
References 665
Collaborative, Participative and Interactive Enterprise Modeling 666
Introduction 666
Collaborative-Participative-Interactive Enterprise Modeling 667
Collaboration 668
Participation 668
Interaction 668
The Modeling Method Consideration 669
DEMO Transaction 670
Original Notations 670
Extended Notations 671
Case Study: DutchPlast BV Enterprise 672
CPI Enterprise Modeling 673
The Customer Order Process 673
DutchPlast Business Transactions 675
Conclusions 675
References 676
Part IV Software Agents and Internet Computing 678
e-Learning in Logistics Cost Accounting Automatic Generation and Marking of Exercises 679
Denotation 679
Logistics Cost Accounting 680
Logistics Cost Accounting in e-Learning 681
E-Learning Concept 683
Overview 683
Generation of Exercises 683
Difficulty Levels 685
Practising with Exercises 685
Automatic Marking 685
System Architecture 687
Conclusions 688
References 689
Towards Successful Virtual Communities 691
Introduction 691
Business Dimension 692
Startup Cost 692
The Media Factor 692
Only Actor or First Mover in the Market 693
Attracting Users and Developing Loyalty 693
Monetizing the Community 694
Technical Dimension 695
Centralization vs. Decentralization 695
Incremental Deployment 695
Downtime, Availability, Performance 696
Context Awareness 696
Integrating User Experience 697
Social Dimension 697
Profiles Management 697
Privacy and Anonymity 698
Acceptance 698
Conclusions 700
References 700
A Multiagent-System for Automated Resource Allocation in the IT Infrastructure of a Medium-Sized Internet Service Provider 703
Introduction 703
Automated Economic Resource Allocation 704
Web Hosting System for a Medium-Sized ISP 705
Agent-Based Resource Allocation Model 705
Multi-agent Model 705
Formal Model Description 708
Simulation Experiments 713
Conclusions 716
References 717
AgEx: A Financial Market Simulation Tool for Software Agents 718
Introduction 718
AgEx Architecture 719
Main Components 719
Communication and AgEx Ontology 720
Simulation Mechanism 721
Real Operation Mechanism 721
AgEx Implementation 722
Simulation Generated Data 723
Importing Data 723
Related Work 723
AgEx in Action 724
Experimental Setup 724
Risk and Return Performance 725
Broker’s Fee Influence 726
Trader Performance by Paper 727
Conclusions 728
References 728
A Domain Analysis Approach for Multi-agent Systems Product Lines 730
Introduction 730
An Overview of Existing SPL and MAS Approaches 731
OLIS Case Study 732
Modeling OLIS in Domain Analysis with a PASSI Extension 734
Feature Modeling 735
Domain Requirements Description 735
Agent Identification 736
Role Identification 736
Task Specification 737
PASSI Adaptations - Overview 737
Discussions 738
Conclusions and Future Work 739
References 740
A Reputation-Based Game for Tasks Allocation 742
Introduction 742
Preliminaries on Mechanism Design 743
Tasks Allocation Problems 744
Reputation-Based Tasks Allocation Problem 745
Experiment 746
Conclusions 749
References 749
Remote Controlling and Monitoring of Safety Devices Using Web-Interface Embedded Systems 751
Introduction 751
Key Features of the System 752
Compatibility 752
Monolithic Structure 752
Security 753
Ease in Management and Maintenance 753
System Design 754
Operating System 754
Software Components Design 755
Real-Life Application: “Indalo”, a “Premier” Alarm Panel Controller 755
Conclusions 757
References 758
Recognizing Customers’ Mood in 3D Shopping Malls Based on the Trajectories of Their Avatars 759
Introduction 759
Assessing Cognitive State 760
The Poster Shop Scenario 761
Distributed User Modelling 762
Trajectory Comparison 764
Levenshtein Distance 764
Experiments 765
Design of Experiments 766
Discussion of Results 768
Conclusions 770
References 770
Assembling and Managing Virtual Organizations out of Multi-party Contracts 772
Introduction 772
The Running Example 773
The SPICA Negotiation Protocol 774
Contract Templates and Contracts 774
The Protocol 775
Individual Marketplaces 776
Putting Marketplaces Together 778
Implementation in Brief 778
Discussion 779
Related Work 781
Conclusions 782
References 782
A Video-Based Biometric Authentication for e-Learning Web Applications 784
Introduction 784
Biometrics 785
Face Recognition 785
Proposed System 786
Face Detection 786
Feature Extraction and Face Recognition 787
System Architecture 787
Experiments 789
Experimental Results 789
Conclusions 792
References 792
Modeling JADE Agents from GAIA Methodology under the Perspective of Semantic Web 794
Introduction 794
Ontologies 795
JADE Ontology 797
GAIA-JADE Mapping 799
Case Study 799
Related Works 801
Discussion 802
Conclusions 802
Additional Authors 803
References 803
A Business Service Selection Model for Automated Web Service Discovery Requirements 804
Introduction 804
Automated Web Service Discovery 805
Technical WS Discovery Solutions 805
Using a Business Service Metaphor 806
Current WS Discovery Solutions 806
UDDI Enhancements 806
Other Solutions 807
Distributed or Centralized Discovery Solutions 807
Semantic Concerns 808
A Business Model for Web Service Discovery 808
Generic Service Discovery/Selection 809
Software Service Discovery 809
The Business of WS Discovery Requirements 810
General Requirements 810
Semantic Information 811
Adapters 811
Standards Compliance 812
Security 813
Business Environment Change 813
The Issue of State 814
Metadata 814
Conclusions 815
References 816
Part V Human-Computer Interaction 818
An Agile Process Model for Inclusive Software Development 819
Introduction 819
Background 820
The Agile Methods 820
Human-Computer Interaction and Participatory Design 822
Participatory Practices Based on Organizational Semiotics 823
Delineating a Development Process 824
The Agile Inclusive Process Model 825
The AIPM in Practice 828
Conclusions 829
References 829
Creation and Maintenance of Query Expansion Rules 831
Introduction 831
Related Work 832
Semi-automatic Thesaurus Creation and Maintenance 833
Architecture 835
Detection of Candidates for Synonymy 836
Interactive Definition of Synonymy Rule 836
Experiment 839
Conclusions 840
References 841
Stories and Scenarios Working with Culture-Art and Design in a Cross-Cultural Context 843
Introduction 843
Scenarios and Stories in the Interaction Design and Communication Process 844
Research Factors 845
Experiment 1 846
Method and Participants 846
Scenarios and Stories in Experience Prototyping 846
Scenarios in Interaction Design 848
Experiment 2 848
Results 849
The Impact of Real Stories on the Creation of Interaction Scenarios 849
The Impact of the Theatre Technique as a Resource to Communicate Objectively the Purposes of Interaction Scenarios 850
Discussion and Future Works 851
Technological Insights from Stories 851
Storyboards and Theatre as Complementary Strategies 851
Vote of Trust 852
Conclusions 852
References 853
End-User Development for Individualized Information Management: Analysis of Problem Domains and Solution Approaches 855
Introduction 855
Background and Setup 857
Theories of Technology Acceptance 857
Preliminary Studies 857
Setup of Questionnaire 858
Results 858
Users and Software 858
Accessing Enterprise Data 861
EUD for Information Access 862
Post-Processing Enterprise Data 864
EUD of Enterprise Queries 866
Summary and Outlook 867
References 868
Evaluating the Accessibility of Websites to Define Indicators in Service Level Agreements 870
Introduction 870
WEB Accessibility 871
Service Level Agreement 871
Approach to Defining SLA Accessibility Indicators 872
Application 873
Related Work 879
Conclusions 880
References 880
Promoting Collaboration through a Culturally Contextualized Narrative Game 882
Introduction 882
Narrative Games 884
Contexteller 884
Conclusions 892
References 892
Applying the Discourse Theory to the Moderator’s Interferences in Web Debates 894
Introduction 894
Discourse Theory and the Role of the Moderator 895
Government-Citizen Interactive Model 897
Moderator’s Interference 899
Democratic Citizenship Community 900
Case Study 901
Methodology 901
Data Analysis 902
Conclusions 904
References 905
ExpertKanseiWeb: A Tool to Design Kansei Website 906
Introduction 906
Emotional Design of e-Commerce Websites 907
Kansei Engineering 907
Research Method 908
Phase I: Kansei Measurement 908
Research Instruments 908
Participants 909
Procedure 909
Phase II: Guideline Development 909
Partial Least Square (PLS) Analysis 910
Phase III: Design Tool Development 912
Kansei Web Database System (KWDS) 912
The Client Interface (CI) 913
Conclusions 915
References 916
Evaluation of Information Systems Supporting Asset Lifecycle Management 918
Introduction 918
Asset Management 919
IS for Asset Management 920
Issues with Evaluation of IS for Asset Management 920
Conceptual Limitations of IS Evaluation 921
Operational Limitations of IS Evaluation 922
IS for Asset Management Evaluation 923
IS for Asset Management Evaluation 927
References 928
Fast Unsupervised Classification for Handwritten Stroke Analysis 930
Introduction 930
Related Work 931
Method 932
Level 1: Feature Extraction 933
Level 2: Simplified ART2 933
Refinement 934
Results 934
Conclusions 938
References 939
Interfaces for All: A Tailoring-Based Approach 940
Introduction 940
Background Work and Theoretical Reference 941
Organizational Semiotics 942
Building a Tailorable Application 942
Gathering Requirements from the Diversity 943
Designing a Universal Solution 946
Building and Evaluating the Solution 947
Discussion and Lessons Learned 948
Conclusions 949
References 950
Integrating Google Earth within OLAP Tools for Multidimensional Exploration and Analysis of Spatial Data 952
Introduction 952
Related Work on SOLAP 954
The GooLAP System 956
Architecture 960
Conclusions and Future Work 962
References 962
An Automated Meeting Assistant: A Tangible Mixed Reality Interface for the AMIDA Automatic Content Linking Device 964
Introduction 964
Previous and Related Work 965
Setup 967
System Architecture 967
Smart Projector 968
ProjectionManager 968
Display Applications 968
Hub Interface 969
User Interface 969
Document Handling 970
Keyboard Forwarding 970
Sharing 970
Auto-arrangement and Auto-iconizing 971
Results 972
Future Work 973
References 974
Investigation of Error in 2D Vibrotactile Position Cues with Respect to Visual and Haptic Display Properties: A Radial Expansion Model for Improved Cuing 975
Introduction 975
Experimental Methods 977
Participants 977
Materials 977
Design 978
Procedure 979
Results and Discussion 980
Error Magnitude Metric 980
Radial ErrorMetric 982
Conclusions 984
References 985
Developing a Model to Measure User Satisfaction and Success of Virtual Meeting Tools in an Organization 987
Introduction 987
Virtual Meeting Tools in General 988
What Is a VMT and What Are the Offerings of a VMT 988
Problems with the VMT 988
The Case Organization and VMT System 989
User Satisfaction in IS Evaluation 991
User Satisfaction as an Evaluation Construct 991
User Satisfaction Measuring Models 992
Research Methodology 992
Study Design 992
Instrumentation 993
Data Analysis 994
Factor Analysis 994
Reliability and Item-to-Total Correlation 995
Construct Validity 996
Criterion-Related Validity 996
The Proposed Model and Some Discussion 997
Conclusions and Future Research 998
References 998
Author Index 1000