Information, Organization and Management (eBook)

Preface and Acknowledgements 5
Table of Contents 8
Table of Figures 11
Abbreviations 15
Information, Organization, and Management: The Corporation Without Boundaries 18
1.1 Changes in Competitive Environments and Corporate Structures 19
1.2 Transition to New Organization and Management Models 23
1.3 Structure and Special Features of This Book 28
Market Dynamics and Competition: The Fundamental Role of Information 34
Case Study Chapter 2: The Rise and Fall of Netscape 35
2.1 Why Corporations and Markets? 36
2.2 Markets and Entrepreneurship 42
2.3 Theories of Organization 48
2.4 Information and Network Economy 65
2.5 Changes in Firms and Markets Through Improvement in Information and Communication Technology 72
2.6 Implications for Management 76
Fundamental Information and Communication Models: Insights into Communication and Information Behavior 78
3.1 The Importance of Information and Communication in Organizations 80
3.2 Selected Models of Information Behavior 81
3.3 Selected Models of Communication Behavior 88
3.4 Task-Medium-Communication 102
3.5 Knowledge Models 111
3.6 Information, Communication, and Trust 115
3.7 Implications for Management 124
The Potential of Information and Communication Technology for Corporate Development 128
4.1 Benefits and Adoption Levels of Technology 130
4.2 Information and Communication Technology Development Trends 132
4.3 Information Deployment Within the Firm 165
4.4 Information and Communication Systems 177
4.5 Implications for Management 194
The Dissolving of Hierarchies – Modularizing the Enterprise 196
Case Study Chapter 5: The “Spaghetti Organization” of Oticon 198
5.1 Fundamentals of Modularization 199
5.2 Implementation Forms of Modularization 207
5.3 The Competitive Advantage of Modularization from the Theoretical Model Perspective 221
5.4 The Role of ICT in Modularization 234
5.5 Implications for Management 243
Dissolution of the Company – Symbiosis and Networks 245
Case Study Chapter 6: Colliers International Property Inc. – An Example of a Worldwide Entrepreneurial Network 247
6.1 The Basic Idea of Hybrid Organization Structures 248
6.2 Explaining the Development of Hybrid Organizations 249
6.3 Implementation Forms of Hybrid Organizations 258
6.4 The Role of ICT 271
6.5 Implications for Management 277
New Forms of Market Coordination – Electronic Markets 282
Case Study Chapter 7: Covisint – An Electronic Marketplace for the Automobile Industry 283
7.1 Basic Concept of Electronic Markets 284
7.2 Types of Electronic Markets 286
7.3 Approaches for the Explanation of Electronic Markets 295
7.4 The Role of Information and Communication Technology 322
7.5 Implications for Management 323
Overcoming Location Boundaries: Telecooperation and Virtual Enterprises 326
Case Study Chapter 8: “The Worldwide Group” – A Future Work Scenario? 328
8.1 The Fundamental Idea of Dispersed Organizations 332
8.2 Implementation Models of Dispersed Organizations 339
8.3 Explanatory Approaches for Dispersed Organizations 361
8.4 The Role of Communication and Information Technology 369
8.5 Implications for Management 372
People in the Boundaryless Organization: New Demands on Employees and Managers 377
9.1 People in the Boundaryless Organization 379
9.2 New Roles of Customers, Employees, and Managers in the Boundaryless Organization 384
9.3 How Communication and Organization Change Affect People 392
9.4 Tackling the Future Organization and Its Challenges for People 411
9.5 ICT and the New Role of People Within Boundaryless Organizations 426
9.6 Implications for Management 428
Controlling the Boundaryless Enterprise: Strategies and Control Systems 430
Case Study Chapter 10: The Virtual Factory of North West Switzerland / Mittelland 431
10.1 Strategic Challenges for Boundaryless Organizations 433
10.2 Controlling Challenges in Boundaryless Organizations 439
10.3 Interface Coordination in the Boundaryless Organization 442
10.4 Area of Tension Between Direct and Indirect Management 446
10.5 Controlling Systems 452
10.6 Implications for Management 481
References 483
Index 538