Office Skills - Book 2
McGraw-Hill Education / Australia (Verlag)
978-0-07-027729-8 (ISBN)
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"The 5th edition of Office Skills: A Practical Approach has been thoroughly revised and updated to address a majority of the common and specialist administration units in the Business Services (BSB07) Training Package. This comprehensive text has been completely restructured to align with the new BSB07 competencies. The text has been split into three books to cover the different levels of TAFE and VET in schools certifications for business and business administration. Book 2 covers elective and core units of Certificate II in Business. Chapters 9, 10 and 11 will be available on the Online Learning Centre. Workbook activities are now integrated within the main text and include knowledge questions throughout the book, as well as practical work tasks on perforated pages at the end of each chapter.
Margaret Horsfall has had extensive teaching and industry experience. She taught at Holmesglen TAFE in Victoria for 5 years and prior to that got her business degree in Office Administration at Monash University, Melbourne. Margaret also worked for National Mutual Insurance for six years as Administrative Co-ordinator. She has also held teaching positions in High Schools, teaching the office skills program. Margaret has now retired and moved to Tasmania.
Elective Units
1. BSBWOR203A - Work effectively with others
2. BSBINN201A - Contribute to workplace innovation
3. BSBCUS201A - Deliver a service to customers
4. BSBINM201A - Process and maintain workplace information
5. BSBINM202A - Handle mail
6. BSBITU203A - Communicate electronically
7. BSBITU201A - Produce simple word processed documents
8. BSBITU202A - Create and use spreadsheets
Online Chapters
9. BSBWOR204A - Use business technology
10. BSBCMM201A - Communicate in the workplace
11. BSBOHS201A - Participate in OHS processes
| Erscheint lt. Verlag | 26.11.2009 |
|---|---|
| Sprache | englisch |
| Maße | 212 x 281 mm |
| Gewicht | 660 g |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management |
| ISBN-10 | 0-07-027729-X / 007027729X |
| ISBN-13 | 978-0-07-027729-8 / 9780070277298 |
| Zustand | Neuware |
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