Management Control Systems

Kenneth A. Merchant is the Deloitte & Touche LLP Chair of Accountancy at the University of Southern California. He is well-known internationally in the field of management accounting, and is a part-time research professor at the University of Maastricht. Wim A. Van der Stede is Professor of Management Accounting at the London School of Economics and Political Science. An author and teacher, he brings a European perspective and a wealth of experience to this book.

PART I: The Control function of Management
1 Management and Control

PART II: Management Control alternatives and their effects
2 Results Controls
3 Action, Personnel, and Cultural Controls
4 Control System Tightness
5 Control System Costs
6 Designing and Evaluating Management Control Systems

PART III: Financial Results Control Systems
7 Financial Responsibility Centers
8 Planning and Budgeting
9 Incentive Systems

PART IV: Performance measurement issues and their effects
10 Financial Performance Measures and their Effects
11 Combinations of Measures and Other Remedies to the Myopia Problem
12 Using Financial Results Control in the Presence of Uncontrollable Factors

PART V: Corporate Governance, Important Control-related roles and Ethics
13 Corporate Governance and Boards of Directors
14 Controllers and Auditors
15 Management Control-Related Ethical Issues and Analyses

PART VI: Significant Situational influences on management control systems
16 The Effects of Environmental Uncertainty, Organizational Strategy, and
Multinationality on Management Control Systems
17 Management Control in Non-Profit Organizations

Index