Management: An Introduction with MyLab Access Card

David Boddy is a Research Fellow at the School of Business & Management, University of Glasgow. He is author of two other books published by Pearson Education: Managing Information Systems (2009) and Managing Projects (2002). Steve Paton is Lecturer in Management at the University of Strathclyde Business School.

Preface to the first edition

Preface to the fifth edition

Guided tour

Guided tour of my management lab

Acknowledgements

Part 1 An Introduction to management

1 Managing in organisations

2 Models of management

Part 1 Case: innocent drinks

Part 1 Skills development

Part 2 The environment of Management

3 Organisation cultures and contexts

4 Managing internationally

5 Corporate responsibility

Part 2 case: BP

Part 2 Skills development

Part 3 Planning

6 Planning

7 Decision making

8 Managing strategy

9 Managing marketing

Part 3 case: The Virgin Group

Part 3 Skills development

Part 4 Organising

10 Organisation structure

11 Human resource management

12 Information technology and e-business

13 Managing change and innovation

Part 4 case: The Royal Bank of Scotland

Part 4 Skills development

Part 5 Leading

14 Influence and power

15 Motivation

16 Communication

17 Teams

Part 5 case: W.L. Gore & Associates in Europe

Part 5 Skills development

Part 6 Controlling

18 Managing operations and quality

19 Performance measurement and control

20 Finance and budgetary control

Part 6 case: Tesco

Part 6 Skills development

Glossary

References

Index