Cases in Foodservice and Clinical Nutrition Management

Cases in Menu Management

The Heart of the Matter: The Menu

·        by Gina Hinch, M.A., DTR

St. John’s Regional Health Center

Initiating Successful Change in the Healthcare Work Environment

·        by Theresa Kevak, M.S., R.D., L.D./N.

Geisinger Wyoming Valley Medical Center

Patient with Special Needs

·        Naveena Reddy, M.S., R.D., L.D.

Morrison Healthcare Services

Menu Extensions in a Hospital Grill and Snack Bar

·        by Amy Allen-Chabot Ph.D., R.D.

Anne Arundel Community College

Hospital Food Service Menu for Emergency Conditions

·        by Julie J. Davis, M.S., R.D., L.D./N.

Benedictine University

 

Cases in Purchasing

Strategies for Dealing with Food Shortages

·        by Amy Allen-Chabot Ph.D., R.D.

Anne Arundel Community College

Metro North Collaborative: A School Food Service Purchasing Solution

·        by Lois Black, R.D., L.D./N.

School Food Service Program Consultant

Purchasing with Par Levels

·        by Julie J. Davis, M.S., R.D., L.D./N.

Benedictine University

Provision of Non-Charge Formula Preparation and Oral Feeding Supplies

·        by Marcia Johnson, R.D., C.D.

 

Cases in Food Production

Dealing with Your Boss’s Unrealistic Expectations

·        by Amy Allen-Chabot Ph.D., R.D.

Anne Arundel Community College

Managing Food Service Production and Forecasting: Fried Chicken Friday at Glen Maple Hospital

·        by Julie J. Davis, M.S., R.D., L.D.

Benedictine University

Forecasting Surprise

·        by Teresa T. Marcus, M.S., R.D., L.D./N.

Chattanooga State Technical Community College

 

 

Cases in Service

Evaluation of Patient Satisfaction Using Two Different Tray Systems

·        by Amy Knoblock-Hahn, M.S., R.D., L.D.

Department of Veterans Affairs Medical Center

Patient Complaint: Whose Hair Is This?

·        by Teresa T. Marcus, M.S., R.D., L.D./N.

Chattanooga State Technical Community College

Customer Abuse of the “Cost per Serving Container” System

·        by Jan Patenaude, R.D.

Signet Diagnostic Corp.

Using the Performance Improvement Process to Address Late Trays Problems

·        by Nell E. Robinson, M.S., R.D., L.D./N.

Mayo Clinic-Jacksonville

Implementing Room Service in the Hospital

·        by Nell E. Robinson, M.S., R.D., L.D./N.

Mayo Clinic-Jacksonville

 

Cases in Safety and Sanitation

The Ceiling Is Falling!

·        by Susan Kosharek, M.S., R.D., L.D.

Private Practice

The Cafeteria Server with a Nose Ring

·        by Susan Kosharek, M.S., R.D., L.D.

Private Practice

Long-term Care Mock Survey: Kitchen Sanitation Inspection

·        by Melissa Altman-Traub, M.S., R.D., L.D./N.

Community College of Philadelphia

Belmont Court Dialysis Centers

 

Cases in Management of Food Services

Theft Opportunity: Who Did It?

·        by Teresa T. Marcus, M.S., R.D., L.D.

Chattanooga State Technical Community College

Food Service Plan during a Strike

·        by Nancy L. Matyas, M.S., R.D., L.D.

Consultant

Changing from Contract to Self-operated and Back Again

·        by Robert M. O’Halloran, Ph.D.

Kemmons Wilson School of Hospitality & Resort Management,

University of Memphis

Balancing Work and Family: When Childcare Collides with Work Expectations

·        by Phyllis Fatzinger McShane, M.S., R.D., L.D.

University of Maryland College Park

            Too Sick, Too Soon!

·        by JoAnne Robinett, M.S., SFNS

Beavercreek City Schools, Beavercreek, Ohio

 

Cases in Nutrition Management

Issues with Productivity and Salary Complaints

·        by Phyllis Fatzinger McShane, M.S., R.D., L.D.

University of Maryland College Park

Clinical Management: Seeing the “Big Picture”

·        by Phyllis Fatzinger McShane, M.S., R.D., L.D.

University of Maryland College Park

Dealing with Management’s Request to Reduce Staffing

·        by Phyllis Fatzinger McShane, M.S., R.D., L.D.

University of Maryland College Park

Marketing Outpatient Nutrition Counseling

·        by Kathleen Meyer, R.D., L.D.

Fairfield Medical Center

Inappropriate Employee Self-termination

·        by Phyllis Fatzinger McShane, M.S., R.D., L.D.

University of Maryland College Park

 

Cases in Financial Management

Budget Planning to Improve the Bottom Line

·        by Linda R. Hofmeister, M.M., R.D., L.D., FADA, CHE

Mercy Medical Center

Meals per Labor Hour: Interpreting the Data

·        by Amy Allen-Chabot Ph.D., R.D.

Anne Arundel Community College

Productivity Measures Exercise

·        by Laura McNight, MPH, R.D., L.D.

Idaho State University