Hotel Operations Management

Describing all areas of hotel administration and providing an examination of the responsibilities of a hotel general manager, this text is for courses in Introduction to Hotel and Lodging Management. It shares with students, the procedures, effective managers use to ensure their hotel's and their own ultimate success.

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For courses in Introduction to Hotel and Lodging Management.

Describing in great depth and detail all areas of hotel administration, this accurate text provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with students the procedures effective managers use to ensure their hotel's—and their own—ultimate success.