Hotel Operations Management
Seiten
2006
|
2nd edition
Pearson (Verlag)
978-0-13-171149-5 (ISBN)
Pearson (Verlag)
978-0-13-171149-5 (ISBN)
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Appropriate for the Intro. to Hotel Operations or Intro. to Lodging course in Hospitality Management departments.
A compilation of skills and knowledge requirements to train a future hotel general manager to effectively supervise and efficiently-run a midsize full-service hotel.
A compilation of skills and knowledge requirements to train a future hotel general manager to effectively supervise and efficiently-run a midsize full-service hotel.
Chapter 1 -The Hotel Industry: Overview and Professional Career Opportunities
Chapter 2 -The Hotel General Manager
Chapter 3 -Management, Supervision and Service Skills for the G.M.
Chapter 4 - Human Resources
Chapter 5 -Accounting
Chapter 6 -Revenue Management
Chapter 7 -Sales and Marketing
Chapter 8 - The Front Office
Chapter 9 -Housekeeping
Chapter 10 -Food and Beverage
Chapter 11 -Facility Engineering and Maintenance
Chapter 12 -Safety and Property Security
Chapter 13 -Franchise Agreements and Management Contracts
Chapter 14 -Purchasing a Hotel
Chapter 15 - Managing in the Global Hotel Industry
| Erscheint lt. Verlag | 9.3.2006 |
|---|---|
| Sprache | englisch |
| Maße | 208 x 264 mm |
| Gewicht | 1250 g |
| Themenwelt | Schulbuch / Wörterbuch |
| Wirtschaft | |
| ISBN-10 | 0-13-171149-0 / 0131711490 |
| ISBN-13 | 978-0-13-171149-5 / 9780131711495 |
| Zustand | Neuware |
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