The Restaurant

JOHN R. WALKER, DBA, FMP, is the Ray Marshall Professor and Director of the Hotel, Restaurant, and Tourism Management Programs at United States International University in San Diego, California.DONALD E. LUNDBERG, PhD, is former dean of the College of Business at United States International University and Professor Emeritus at California State Polytechnic University, Pomona, California.

Kinds and Characteristics of Restaurant and their Owners. Concept, Location, and Design. Restaurant Marketing and Business Plans. Financing and Leasing. Legal and Tax Matters. The Menu. Bar and Beverages. Food Purchasing. Planning and Equipping the Kitchen. Budgeting and Controlling Costs. Organization, Recruiting, and Staffing. Employee Training and Development. Service and Customer Relations. Food Protection and Sanitation. Glossary. Index.