Cooperative Process Management: Cognition And Information Technology

Yvonne Waern

Preface, Part One: Analyses, 1. Background, 2. Analysis of a generic dynamic situation, 3. Task analysis and its relevance for team work, 4. Context, cognition and control, Part Two: Field studies, 5. Team decision-making and situation awareness in military command and control, 6. Creation and loss of cognitive empathy at an emergency control centre, 7. Utilization of information technology in navigational decision-making, Part Three: Microworld studies, 8. The C3FIRE microworld, 9. Visualized co-ordination support in distributed decision-making, 10. Co-operation and situation awareness within and between time-scales in dynamic decision-making, 11. Effects of time pressure in fully connected and hierarchical architectures of distributed decision-making, Part Four: Training, 12. Co-ordination training in emergency management, 13. Microworld systems for emergency management training, Part Five: Computer artifacts, 14. In search of organizational memory in process control, 15. Knowledge management for collective learning and organizational memory, 16. Knowledge graphs in group learning, Part Six: Conclusions, 17. Final discussion and conclusions, Index