Organizational Change (eBook)

Laurie K. Lewis is Associate Professor of Communication at Rutgers University. Her work has been published in many highly regarded journals including Academy of Management Review, Human Communication Research, Communication Monographs, Communication Theory, Management Communication Quarterly, Journal of Business Communication among others. Dr. Lewis is also an experienced trainer and consultant in the area of organizational change and a research associate at Lifestory Research.

Introduction.

1 Defining Organizational Change.

2 Processes of Communication During Change.

3 A Stakeholder Communication Model of Change.

4 Outcomes of Change Processes.

5 Communication Approaches and Strategies.

6 Power and Resistance.

7 Antecedents to Strategies, Assessments, and Interactions.

8 Stakeholder Interactions: Storying and Framing.

9 Applying the Model in Practice.

Glossary.

Index.

"Summing Up: Recommended. Academic collections, upper-division
undergraduate and up." (Choice, 1 December 2011)

"Her communication perspective and selection of case studies
help to make this book a valuable resource to leaders in both the
public and private sectors. It's a must read organizational
knowledge manual for students of communication and organizations
alike. Lewis draws on existing literature and her extensive
original research to provide a comprehensive and innovative
treatment of communication in planned change implementation." (PM
World Today Book Review, 1 September 2011)

"Read the valuable and well researched book Organizational
Change: Creating Change Through Strategic Communication by Laurie
K. Lewis, and put this holistic and communication oriented book to
work for your organization. This book offers a fresh and important
perspective on change management and its effects on organizations,
change implementers, and the various affected stakeholders". (Blog
Business World, 10 June 2011)



"Laurie Lewis provides a compelling and fresh look at the
concept and practice of change. Her communication perspective
and selection of case studies help to make this book a valuable
resource to leaders in both the public and private
sectors."

Michael Bzdak, Ph.D., Johnson & Johnson



"The complexity of organizational life is brought to life
in this book as stakeholders with different backgrounds, interests
and resources struggle to find solutions to the problems of the
day. It's a must read for 21st century organizational
knowledge for students of communication and organizations
alike."

Gail T. Fairhurst, University of Cincinnati

"Lewis draws on the literature and her extensive original
research to provide a comprehensive and innovative treatment of
communication in planned change implementation. A must for
students, researchers, and practitioners."

Ted Zorn, University of Waikato

"As the pace of change accelerates in our society, increasingly
driven by forces external to our organizations and institutions,
Lewis's contribution couldn't be more timely, or critical as we
seek to better chart our future."

Matthew Hamill, Senior Vice President, National Association of
College and University Business Officers

"We know change is an increasingly critical process
affecting literally everything. Lewis provides an excellent
examination of change from a strategic communication perspective
with an important and innovative focus on stakeholders. Her
message is theoretically sound, accessible, compelling, and
ultimately practical."

Pamela Shockley Zalabak, University of Colorado, Colorado
Spring

"For students of organization, this is a must-read.
Through illuminating case studies and a remarkably clear discussion
of theories, Lewis shows how our conception of organization is key
to how we approach and implement change; she builds on this to show
how a more complex vision of communication can enrich our
conceptions of both organization and stakeholder theorizing. This
book is an important contribution to the way we think about
organizational communication. "

Tim Kuhn, University of Colorado, Boulder