Interviewing Guidebook, The

Unit 1 The Nature of Interviewing

 

The Interview Process

    Opening

    Feedforward

    Question-and-Answer Session

    Feedback

    Closing

Types of Interviews

    Interview Structures

        The Informal Interview

        The Guided Interview

        The Standard Open Interview

        The Quantitative Interview

    Interview Channels

        Face-to-Face

        Phone

        Online

    Individual and Group Interviews

Types of Interview Questions

    Neutral—Leading Questions

    Open—Closed Questions

    Primary—Follow-Up Questions

    Direct—Indirect Questions

Effective Interpersonal Communication

    Interpersonal Communication Skills

    Common Interpersonal Mistakes

    Communication Skill Set

Ethical Considerations in Interviewing

    The Information Interview

    The Employment Interview

 

Unit 2 The Information Interview

 

Select the Person

Secure an Appointment

Prepare Your Questions

Establish Rapport

Tape the Interview

Ask Open-Ended Questions

Close and Follow Up the Interview

 

Unit 3 The Employment Interview

 

Prepare Yourself

    Network

    Homework

Prepare Your Résumé

    Types of Résumés

        The Chronological Résumé

        The Functional Résumé

        The Curriculum Vitae

    Suggestions for Writing Your Résumé

    The Résumé Cover Letter

Prepare Answers and Questions

Present Yourself Effectively

Dress for Interview Success

Arrive on Time

Demonstrate Effective Interpersonal Communication

Acknowledge Cultural Rules and Customs

Mentally Review the Interview

Follow Up

The Lawfulness of Questions

    Recognizing Unlawful Questions

    Dealing with Unlawful Questions

        Answer the Question

        Answer the Question (In Part)

        Explain Your Reasons for Not Answering

 

Summary of Concepts and Skills

 

Postscript Continuing Your Study of Interviewing

 

Key Terms

Bibliography

Index

 

Specialized ContentsWorksheets

 

The Cheat Sheet

Communication Skill Set

Information Interview Preparation Guide

Employment Interview Preparation Guide

 

Interviewing Exercises

 

Classifying Types of Questions

Practicing Interviewing Skills

Preparing Your Résumé

The Best and the Worst

Displaying Communication Confidence

    in the Employment Interview

Writing the Follow-Up Letter

Responding to Unlawful Questions