Foundations of Lodging Management
Seiten
2005
Pearson (Verlag)
978-0-13-170055-0 (ISBN)
Pearson (Verlag)
978-0-13-170055-0 (ISBN)
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Written in an easy-to-read style, this text tells readers the basics about how the lodging industry and the hotels in the industry operate. It is designed for junior college or undergraduate courses in hotel management, lodging operations, and hospitality. The text concludes with a chapter detailing alternative "careers" in the lodging industry.
For junior college or undergraduate courses in hotel management, lodging operations, and hospitality.
Written in an easy-to-read, easy-to-understand, easy-to-remember style, Foundations of Lodging Management tells readers the basics about how the lodging industry and the hotels in that industry operate. Included are chapters on the history and structure of the lodging industry as well as on the individual operating departments such as front office, sales and marketing, housekeeping and maintenance that are so vital to the success of a hotel. The text concludes with an extensive chapter detailing alternative “careers” in the lodging industry.
For junior college or undergraduate courses in hotel management, lodging operations, and hospitality.
Written in an easy-to-read, easy-to-understand, easy-to-remember style, Foundations of Lodging Management tells readers the basics about how the lodging industry and the hotels in that industry operate. Included are chapters on the history and structure of the lodging industry as well as on the individual operating departments such as front office, sales and marketing, housekeeping and maintenance that are so vital to the success of a hotel. The text concludes with an extensive chapter detailing alternative “careers” in the lodging industry.
1. Introduction to the Lodging Industry.
2 The Structure of the Lodging Industry.
3. Service and Hotel Management.
4. The Management of Lodging.
5. The Hotel Team: Supervisors and Entry-Level Staff.
6. The Human Resources Function.
7. The Front Office Function.
8. The Sales and Marketing Function.
9. The Accounting Function.
10. The Housekeeping Function.
11. The Maintenance Function.
12. Foodservice and Meeting Management in Limited-Service Hotels.
13. Food and Beverage Operations: Full-Service Hotels.
14. The Safety and Security Functions.
15. Careers in the Lodging Industry.
Erscheint lt. Verlag | 6.9.2005 |
---|---|
Sprache | englisch |
Maße | 258 x 208 mm |
Gewicht | 1016 g |
Themenwelt | Schulbuch / Wörterbuch |
Wirtschaft | |
ISBN-10 | 0-13-170055-3 / 0131700553 |
ISBN-13 | 978-0-13-170055-0 / 9780131700550 |
Zustand | Neuware |
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