Future Health Organizations and Systems

LINDA CHANG Research Assistant, Judge Institute of Management, University of Cambridge, UK JOAN COSTA-FONT Research Fellow, Health and Social Care, London School of Economics and Political Science and Reader in Applied Economics, University of Barcelona, Spain MARK DE ROND Lecturer in Strategy, The Judge Institute of Management, University of Cambridge, UK IAN GREENER Lecturer in Management, University of York, UK SCOTT GREER Research Fellow, The Constitution Unit, University College London, UK KAREN JOCHELSON Research Fellow, King's Fund's Health Policy - Public Health Programme, UK JUSTIN KEEN Nuffield Institute for Health, University of Leeds, UK GRAHAM LISTER Senior Associate, The Nuffield Trust and Secretary, UK Partnership for Global Health, UK ANNABELLE MARK Professor of Healthcare Organization, Middlesex University Business School and Research Associate, Oxford Healthcare Management Institute, University of Oxford, UK ZOË MORRIS Fellow in Health Policy, Judge Institute of Management, University of Cambridge, UK CALUM PATON Professor of Health Policy and Director, Centre for Health Planning and Management, Keele University and Chairman, North Staffordshire Hospital NHS Trust, UK ELIAS MOSSIALOS Brian Abel Smith Professor, Department of Social Policy, London School of Economics and Co-Director of London School of Economics Health and Social Care, UK MICHAEL RIGBY Reader, The Centre for Health Planning and Management, Keele University, UK WENDY ROGERSAssociate Professor of Medical Ethics and Health Law, Flinders University, Australia JEREMY WYATT Professor and Director, Knowledge Management Centre, School of Public Policy, University College London and Associate Director, Research and Development, NHS National Institute for Clinical Excellence, UK DEREK YACH Professor of Public Health, Yale University, USA

List of Tables List of Figures Foreword; J.W.Owen Acknowledgements The Authors: Contact Details List of Abbreviations Introduction; S.Dawson PART 1: SYSTEMS AND COMPLEXITY The Shape of UK Health Systems; C.Sausman & S.Dawson Systems for Health or Healthcare Systems?; D.Yach The State of the Healthcare System in England; C.Paton Health Policy Futures and Cost Scenarios for England 2002-2003; G.Lister Why Do Good Politics Make Bad Health Policy?; S.Greer PART 2: POLICIES AND STRATEGIES Strategy in the NHS: Science or Sixth Sense?; M.De Rond & P.Dash Ethics and Policy in Healthcare: Status and Prognosis; W.Rogers Making Healthcare Sustainable: A Case Study of the NHS; K.Jochelson Meeting the Emotional Challenge in Organising Health for the Future; A.Mark PART 3: PEOPLE AND KNOWLEDGE The Role of the Patient in Healthcare Reform: Customer, Consumer or Creator?; I.Greener The Social Epidemiology of Information Technologies; J.Keen & J.Wyatt Harnessing Innovation in Health IT: Effective Support and Evaluated Visions; M.Rigby Public Perceptions, Ambivalence and the Endogenous Regulation of Biotechnology in the UK; J.Costa-Font & E.Mossialos Conclusion; S.Dawson, Z.Morris, L.Chang & C.Sausman Index