Writing and Speaking at Work

I. WRITING.

1. What Is Good Writing?
2. Developing a Good Style.
3. Using Examples and Comparisons.
4. Making Your Page Look Inviting.
5. Making Your Main Point Easy to Find.
6. Illustrating Your Ideas.
7. Getting Beyond the Period and Comma.
8. Learning Commonsense Rules.
9. Preparing a Resume and Cover Letter.
10. Documenting Your Sources.
II. SPEAKING.

11. What is Business Speaking?
12. Using Good Techniques of Delivery.
13. Developing a Clear Structure.
14. Choosing and Designing Visual Aids.
15. Giving a Presentation Using Transparencies.
16. Giving a Presentation Using a Computer.
17. Rehearsing, Setting up, and Overcoming Nervousness.
Appendix A: Final Project.
Appendix B: Formats for Letters and Memos.
Appendix C: Sample Papers.
Index.