The Skilled Helper

Robert J. Reese, Ph.D., is Professor and Chair of the Department of Educational, School, and Counseling Psychology at the University of Kentucky. He teaches on the American Psychological Association accredited counselling psychology doctoral programme and is directly involved with counsellor training at the master's and doctoral levels. His research focuses on psychotherapy process/outcome, psychotherapy training and supervision, and the use of tele-health technologies to increase the availability of mental health services for underserved populations. He is a licensed psychologist and has several publications in top counselling and psychotherapy professional journals. Gerard Egan, Ph.D., is Emeritus Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books and currently writes in the areas of communication, counselling, business and organization effectiveness, management development, the management of innovation and change, leadership and organization politics and culture. He also conducts workshops in these areas and is a consultant at a variety of companies and institutions worldwide.

Part I: Laying the Foundations
1. Successful Helping � An Introduction
2. The Helping Relationship
Part II: The Therapeutic Dialogue: Communication and Relationship-Building Skills
3. Empathic Presence and Responding � Building a Mutual Understanding
4. The Art of Probing and Summarising
5. Facilitating Client Self-Challenge: From New Perspectives
to New Behaviour
6. Helper Self-Challenge and Overcoming Client Resistance
Part III: The Skilled Helper Problem-Management and Opportunity-Development Approach to Helping
7. An Introduction to the Problem-Solving and Problem-Management Process
8. Stage I: Helping Clients Explore their Concerns and Tell their Stories
9. Stage II: Helping Clients Design Problem-Managing Outcomes and Set Goals
10. Stage III: Planning the Way Forward
11. How to Implement and Make it all Happen
Part IV: Exercises to Assist in Becoming a Skilled Helper, and Extract from a Counselling Conversation
12. Counselling Skills Exercises
13. Extract from a Counselling Conversation