Diversity and Inclusion in Quality Patient Care (eBook)

Editors:Marcus L. Martin, MDVice President and Chief Officer for Diversity and Equity Professor of Emergency MedicineUniversity of Virginia School of Medicine Department of Emergency MedicineCharlottesville, VA, USA Sheryl Heron, MD, MPHProfessor of Emergency MedicineVice Chair – Administrative AffairsAssistant Dean Clinical Education & Student AffairsEmory University School of MedicineAtlanta, GA, USA Lisa Moreno-Walton, MD, MS, MSCRProfessor of Emergency MedicineDirector of Emergency Medicine ResearchDirector of Diversity in Emergency MedicineDepartment of Medicine, Section of Emergency MedicineLouisiana State University Health Sciences Center- New OrleansNew Orleans, LA, USA Managing Editor:Anna Walker Jones, BACharlottesville, VA, USA

Chapter 1 Defining Diversity in Quality CareMarc A. Nivet, EdD, MBA and Malika Fair, MD, MPH  Chapter 2Racial/Ethnic Healthcare Disparities and Inequities: Historical Perspectives Savoy Brummer MD, FACEP, Iris Reyes, MD, Marcus L. Martin, MD, Leslie Uldine Walker, BA, and Sheryl L. Heron, MD MPH  Chapter 3Educating Medical Professionals to Deliver Quality Health Care to Diverse Patient Populations Marcus L. Martin, MD, Sheryl L. Heron, MD, MPH, Lisa Moreno-Walton, MD, MS, MSCR, Leslie Uldine Walker, BA, Anna Walker Jones, BA  Chapter 4Culturally Competent Faculty Georges Ramalanjaona, MD, DSc, MBA and Marcus L. Martin, MD  Chapter 5Culturally Sensitive Care: A Review of Models & Educational MethodsAntoine Leflore, MD, Susan Sawning, MSSW, Cherri Hobgood, BA, MD  Chapter 6Interpreter Services Yu-Feng Yvonne Chan, MD, Kumar Alagappan, MD, FACEP, FAAEM, FIFEM, Saadiyah Bilal, MD, Jan Hargrave, BS, MS, Suzanne Bentley, MD, MPH, and Marcus L. Martin, MD  Chapter 7The Patient-Physician Clinical Encounter Thea James, MD  Chapter 8Spiritual Care Services in Emergency Medicine Mildred M. Best, MDiv, MSS, BCC, Swami Sarvaananda PhD, BCC, Jamela M. Martin, MS, BSN, PhD, Pamela Gayle White and Marcus L. Martin, MD Chapter 9Lesbian, Gay, or Bisexual (LGB): Caring with Quality and Compassion Joel Moll, MD and Paul Krieger, MD  Chapter 10 Culturally Competent Care of the Transgender Patient Brandy Panunti, MD  Chapter 11Looking Past Labels: Effective Care of the Psychiatric Patient Leslie S. Zun, MD, MBA and John S. Rozel, MD, MSL  Chapter 12Disability and Access Anne Beth Smith, MBChB, FCEM(SA), Mmed  Chapter 13Racial and Ethnic Disparities in the Emergency Department: A Public Health Perspective Edward Stettner, MD, Leon L. Haley Jr., MD, MHSA, CPE, and Sheryl L. Heron, MD, MPH Chapter 14Vulnerable Populations: The Homeless and Incarcerated Ava Pierce, MD  Chapter 15Vulnerable Populations: The Elderly Anne Beth Smith, MBChB, FCEM(SA), Mmed Chapter 16Vulnerable Populations: Children Kevin L. Ferguson, MD, FACEP, John S. Misdary, MD, FACEP, Alex R. Diaz, BS, OMS-4, and Darcy Mainville, BS, MS-4  Chapter 17Religio-cultural Consideration When Providing Healthcare to American Muslims Ugo A. Ezenkwele, MD, MPH, Gholamreza Sadeghipour Roodsari, MD, MPH, and Aasim I. Padela, MD, MSc  Chapter 18Disparities and Diversity in Biomedical Research Lynne Holden, MD and Lynne D. Richardson, MD Section II: Case Studies Chapter 19Cultural Competency Case Studies: Transitional IntroductionMarcus L. Martin, MDChapter 20 Case 1: African-American Infant and Family Sheryl L. Heron, MD, MPH, Lynne D. Richardson, MD  Chapter 21Case 2: Cambodian Refugee Erika Phindile Chowa, BA, MD and Christian Arbelaez, MD, MPH  Chapter 22Case 3: Sickle Cell Crisis Bernard L. Lopez, MD, MS, Heather Hollowell Davis, MD, Traci R. Trice, MD, Leigh-Ann Jones Webb, MD and Marcus L. Martin, MD  Chapter 23Case 4: Mongolian Spots Heather Hollowell Davis, MD, Leigh-Ann Jones Webb, MD and Marcus L. Martin, MD  Chapter 24Case 5: Death Disclosure Tammie E. Quest, MD  Chapter 25Case 6: Coin Rubbing Matthew M. Leonard, MD, Bryant Cameron Webb, MD, JD, Adetolu Olufunmilayo Oyewo, MD, and Marcus L. Martin, MD  Chapter 26Case 7: Toxic Ingestion Claire U. Plautz, MD and Marcus L. Martin, MD  Chapter 27Case 8: Adolescent Indian Male Sikh Sybil Zachariah, MD and Swaminatha V. Mahadevan, MD  Chapter 28Case 9: Intimate Partner Violence in the Gay Community Simiao Li, MD, MS, Jason Liebzeit, MD and Michael A. Gisondi, MD  Chapter 29Case 10: West Indian/Caribbean Heather M. Prendergast, MD, MS, MPH  Chapter 30Case 11: American Indian Diane Rimple, MD  Chapter 31Case 12: Spiritualism in the Latino Community Lisa Moreno-Walton MD, MS, MSCR, Marcus L. Martin MD, Leslie Uldine Walker, BA, Ruth E. Wong-Perez, MD, and Janene Hecker Klein, MDChapter 32Case 13: Islamic Patient Tareq A. Al-Salamah, MBBS, MPH and Lisa Moreno-Walton, MD, MS, MSCR  Chapter 33Case 14: Pediatric Pain Kevin L. Ferguson, MD, FACEP and Alex R. Diaz, BS, OMS-4