101 Careers in Health Care Management

Leonard Friedman PhD, MPH, FACHE, is Professor of Health Services Management and Leadership and Director of the Master of Health Services Administration degree at the George Washington University, Washington, DC. Dr. Friedman's scholarly work has concentrated on the mechanisms of organizational change and strategic decision-making in health service organizations. His research has explored building the resilience of health care organizations to respond to environmental jolts, using systems approaches to reduce medical errors, and most recently, helping understand the roots of organizational excellence in health care. Dr. Friedman's teaching responsibilities have included graduate and undergraduate classes in health care management, organization theory and behavior in health care, health care law and regulation, strategic management, and leadership in health care organizations. His work has been published in a variety of journals including Advances in Health Care Management, Health Care Management Review, Frontiers of Health Services Management, Journal of Health Administration Education, Managed Care Quarterly, Journal of Healthcare Management, Hospital Topics, Physician Executive and International Journal of Technology Assessment in Health Care. Dr. Friedman has been the chair of the Health Care Management Division of the Academy of Management and Association of University Programs in Health Administration. He recently co-edited and contributed to Essentials of Management and Leadership in Public Health (2010). He is also appointed to the Commission in Accreditation of Healthcare Management Education. ||Anthony R. Kovner, PhD, is Professor of Health Policy and Management at the Robert F. Wagner Graduate School of Public Service at New York University. He is trained in organizational behavior, health services management, and social and economic development. Dr. Kovner is an experienced health care manager, having served as CEO of a community hospital, senior health care consultant for a large union, and manager of a group practice, a nursing home, and a large neighborhood health center. He is a board member of the Lutheran Health Care and of Health Plus, in Brooklyn, N.Y. Dr. Kovner has carried out several funded research projects, most recently on Factors Associated with Use of Management Research in hospitals and health systems. He is author or editor of 9 books, 43 journal articles, and 24 case studies. Dr. Kovner has directed several national demonstration programs funded by major foundations. He was the fourth recipient, in 1999, of the Gary L. Filerman prize for Educational Leadership, from the Association of University Programs in Health Administration.