Beyond Algorithms

James Luke, is an Engineer with over 25 years’ experience delivering real AI solutions that solve real world problems. James is the Innovation Director at Roke, a leading UK technology company, having previously worked as an IBM Distinguished Engineer and Master Inventor. James has multiple US patents in subjects relating to AI and, for his PhD, researched the application of AI in detecting previously unseen computer viruses. James is an experienced conference speaker and has given evidence on the development of AI to both the European Commission and the House of Lords Select Committee. In 2018, James delivered a TEDx talk entitled, “How To Survive An AI Winter” ( https://www.youtube.com/watch?v=MWOkEVdITIg ). James started his career failing to deliver an AI solution for a leading Formula 1 team. This experience changed James’s understanding and perspective on what it takes to actually deliver a working AI solution. James responded to his early failure by developing new methods for the definition, design and delivery of AI solutions. He has delivered projects in multiple industries from Public Sector to Insurance and Retail. Prior to joining Roke, James held a number of key positions in IBM including Chief Architect for Watson Tools, CTO of the Cognitive Practice in Europe and Leader of the Academy of Technology core team on AI. Dr. Padmanabhan Santhanam is currently a Principal Research Staff Member at the IBM T. J. Watson Research Center in New York, working to enable AI systems in government and public sector. His personal research interest is both in the use of AI for engineering traditional software systems and the emerging field of AI Engineering (i.e. how to engineer trust-worthy AI systems). Prior to that, Dr. Santhanam worked on several aspects of AI strategy and execution in IBM Research. He holds a Ph.D. in Applied Physics from Yale University. Dr. Santhanam worked in software engineering research for two decades, having to do with the creation of tools and methodology to improve commercial software development. His interests included software quality metrics, automation of software test generation, realistic modeling of software development processes, etc. He has more than fifty published research papers in peer-reviewed journals and conferences in a variety of topics. He is a member of the ACM & AAAI and a Senior Member of the IEEE. He is also a Member of the IBM Academy of Technology. David Porter is currently an Associate Partner at IBM Consulting. He graduated in 1995 from the University of Greenwich with a degree in Information Systems Engineering. He has worked in AI and Data Science ever since, with consultancy roles at SAS Software, Detica/BAE Systems and now IBM. Early on in his career he chose to focus on counter-fraud and law enforcement systems. This specialisation has allowed him to work with governments and organisations all over the world. Achievements in this field include the co-invention of the graph analytics software NetReveal and leading the design teams for both the UK's Insurance Fraud Bureau and the original Connect system at Her Majesty's Revenue and Customs (HMRC). He joined IBM in 2016, enticed by the Watson story; could AI be used to catch crooks? He has been putting Natural Language Processing to good use ever since.

Authors. Acknowledgements. PROLOGUE. Chapter 1 Why This Book? Chapter 2 Building Applications. Chapter 3 It’s Not Just the Algorithms, Really! Chapter 4 Know Where to Start – Select the Right Project. Chapter 5 Business Value and Impact. Chapter 6 Ensuring It Works – How Do You Know? Chapter 7 It’s All about the Data. Chapter 8 How Hard Can It Be? Chapter 9 Getting Your Priorities Right. Chapter 10 Some (Not So) Boring Stuff. Chapter 11 The Future. EPILOGUE. INDEX.