Website Optimization (eBook)

An Hour a Day

(Autor)

eBook Download: PDF
2012
John Wiley & Sons (Verlag)
978-1-118-22770-1 (ISBN)

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Website Optimization - Rich Page
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Step-by-step instructions for executing a website testing and optimization plan Website optimization is can be an overwhelming endeavor due to the fact that it encompasses so many strategic and technical issues. However, this hands-on, task-based book demystifies this potentially intimidating topic by offering smart, practical, and tested instructions for developing, implementing, managing, and tracking website optimization efforts. After you learn how to establish an optimization framework, you then dive into learning how to develop a plan, test appropriately and accurately, interpret the results, and optimize in order to maximize conversion rates and improve profits. Zeroes in on fundamentals such as understanding key metrics, choosing analytics tools, researching visitors and their onsite behavior, and crafting a plan for what to test and optimize Walks you through testing and optimizing specific web pages including the homepage, entry and exit pages, product and pricing pages, as well as the shopping cart and check-out process Guides you through important optimization areas such as optimizing text and images Addresses advanced topics including paid search optimization, Facebook fan page optimization, rich media, and more Includes a companion website that features expanded examples, additional resources, tool reviews, and other related information Full of interesting case studies and helpful examples drawn from the author's own experience, Website Optimization: An Hour a Day is the complete solution for anyone who wants to get the best possible results from their web page.

About the Author Rich Page is a Conversion Specialist at Adobe, working with Fortune 500 clients to help improve their website optimization strategies. Rich has been analyzing, testing, and improving websites for over 10 years and has previously worked for Disney Online in their web analytics and optimization team. He has a unique background of online marketing, web usability, and analytics, and has a popular web analytics and optimization blog at rich-page.com. He is also a regular speaker at industry conferences and the coauthor of Landing Page Optimization, Second Edition.

Foreword xxi

Introduction xxiii

Chapter 1 Setting the Website Optimization Scene 1

Introduction to Website Optimization 2

The Rise of Website Optimization: The Aftermath of the Dot-comBubble Bursting 4

The Differences between Landing Page Optimization, ConversionRate Optimization, Website Testing, and Website Optimization 6

The Difference between Website Optimization and Search EngineOptimization (SEO ) 7

Chapter 2 Set Up and Improve Usage of Key Web Analytics andTesting Tools 9

Week 1: Learn the Importance of and Set Up an Analytics Tool10

Week 2: Find Your Website Conversion Rate, Success Metrics,Benchmark, and Set Targets 23

Week 3: Learn the Importance of and Set Up a Website TestingTool 31

Chapter 3 Lay the Foundations for Optimization Success47

Week 4: Learn Key Optimization Fundamentals to Help You Succeed48

Week 5: Understand and Create an Optimization Organization61

Week 6: Learn Testing Best Practices to Improve Your Success75

Chapter 4 Understand Your Visitors and Their Needs--theKeys to Website Optimization 95

Week 7: Create Personas and Use Cases for Your Main VisitorNeeds 96

Week 8: Create a Unique Value Proposition and Clearly Promote It103

Week 9: Understand Your Visitors' Intent by Visually AnalyzingThem 109

Week 10: Generate Insights from Visitor Satisfaction andFeedback Tools 117

Chapter 5 Build the Foundation of a Better Converting Website131

Week 11: Understand and Improve Your Website's Layout 132

Week 12: Improve Page Load Speed 139

Week 13: Optimize Your Navigation Menus and Links 144

Week 14: Optimize and Learn from Your Internal Site Search153

Chapter 6 Learn the Power of Influence and Persuasion onVisitors and Conversions 165

Week 15: Influence Your Visitors by Optimizing YourCalls-to-Action, Headlines, and Text 166

Week 16: Influence by Optimizing Your Images, Promotions,Videos, Rich Media, and Advertising 178

Week 17: Harness the Power of Social Proof, Reciprocity, andScarcity 193

Week 18: Influence by Making Your Visitors Feel Safer andBuilding Trust 206

Chapter 7 Optimization Best Practices and Test Ideas forDifferent Page Types and Flows 219

Week 19: Focus On and Optimize Your Home Page 220

Week 20: Optimize Your Product, Service, Lead Generation, andOther Key Pages 228

Week 21: Optimize Your Shopping Cart and Checkout Flow 246

Week 22: Identify Other Key Pages and Flows for Optimization259

Week 23: Optimize Your Website's Mobile Experience 265

Chapter 8 Keep Them Coming Back--Optimize for RepeatVisits 275

Week 24: Focus on and Generate More Repeat Visits 276

Week 25: Optimize Your Registration or Sign-Up Pages to Get MoreRepeat Visits 282

Week 26: Optimize Your Email Marketing Efforts to Get MoreRepeat Visits 290

Chapter 9 Review and Learn from Your Results, and KeepTesting and Optimizing 301

Week 27: Review and Learn from Your Optimization Efforts So Far302

Keep Optimizing and Testing: Your Website Is Never Perfect!307

Appendix A Website Optimization and Testing Tools 309

Appendix B Test Idea Tracker 313

Appendix C Test Results Tracker 315

Index 317

Erscheint lt. Verlag 27.4.2012
Sprache englisch
Themenwelt Mathematik / Informatik Informatik Web / Internet
Schlagworte Allg. Internet • Computer-Ratgeber • End-User Computing • Internet General • Websiteoptimierung • website optimization, A/B testing, multivariate testing, website testing, conversion rate optimization, landing page optimization, what is website optimization, how to do website optimization, how to implement website optimization, how to manage website optimization, how to track website optimization, book on website optimization, how to track website optimization, examples of website optimization, learning website optimization, successful website optimization, web site optimization, what is web site optimi
ISBN-10 1-118-22770-0 / 1118227700
ISBN-13 978-1-118-22770-1 / 9781118227701
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