Website Optimization (eBook)
John Wiley & Sons (Verlag)
978-1-118-22770-1 (ISBN)
About the Author Rich Page is a Conversion Specialist at Adobe, working with Fortune 500 clients to help improve their website optimization strategies. Rich has been analyzing, testing, and improving websites for over 10 years and has previously worked for Disney Online in their web analytics and optimization team. He has a unique background of online marketing, web usability, and analytics, and has a popular web analytics and optimization blog at rich-page.com. He is also a regular speaker at industry conferences and the coauthor of Landing Page Optimization, Second Edition.
Foreword xxi
Introduction xxiii
Chapter 1 Setting the Website Optimization Scene 1
Introduction to Website Optimization 2
The Rise of Website Optimization: The Aftermath of the Dot-comBubble Bursting 4
The Differences between Landing Page Optimization, ConversionRate Optimization, Website Testing, and Website Optimization 6
The Difference between Website Optimization and Search EngineOptimization (SEO ) 7
Chapter 2 Set Up and Improve Usage of Key Web Analytics andTesting Tools 9
Week 1: Learn the Importance of and Set Up an Analytics Tool10
Week 2: Find Your Website Conversion Rate, Success Metrics,Benchmark, and Set Targets 23
Week 3: Learn the Importance of and Set Up a Website TestingTool 31
Chapter 3 Lay the Foundations for Optimization Success47
Week 4: Learn Key Optimization Fundamentals to Help You Succeed48
Week 5: Understand and Create an Optimization Organization61
Week 6: Learn Testing Best Practices to Improve Your Success75
Chapter 4 Understand Your Visitors and Their Needs--theKeys to Website Optimization 95
Week 7: Create Personas and Use Cases for Your Main VisitorNeeds 96
Week 8: Create a Unique Value Proposition and Clearly Promote It103
Week 9: Understand Your Visitors' Intent by Visually AnalyzingThem 109
Week 10: Generate Insights from Visitor Satisfaction andFeedback Tools 117
Chapter 5 Build the Foundation of a Better Converting Website131
Week 11: Understand and Improve Your Website's Layout 132
Week 12: Improve Page Load Speed 139
Week 13: Optimize Your Navigation Menus and Links 144
Week 14: Optimize and Learn from Your Internal Site Search153
Chapter 6 Learn the Power of Influence and Persuasion onVisitors and Conversions 165
Week 15: Influence Your Visitors by Optimizing YourCalls-to-Action, Headlines, and Text 166
Week 16: Influence by Optimizing Your Images, Promotions,Videos, Rich Media, and Advertising 178
Week 17: Harness the Power of Social Proof, Reciprocity, andScarcity 193
Week 18: Influence by Making Your Visitors Feel Safer andBuilding Trust 206
Chapter 7 Optimization Best Practices and Test Ideas forDifferent Page Types and Flows 219
Week 19: Focus On and Optimize Your Home Page 220
Week 20: Optimize Your Product, Service, Lead Generation, andOther Key Pages 228
Week 21: Optimize Your Shopping Cart and Checkout Flow 246
Week 22: Identify Other Key Pages and Flows for Optimization259
Week 23: Optimize Your Website's Mobile Experience 265
Chapter 8 Keep Them Coming Back--Optimize for RepeatVisits 275
Week 24: Focus on and Generate More Repeat Visits 276
Week 25: Optimize Your Registration or Sign-Up Pages to Get MoreRepeat Visits 282
Week 26: Optimize Your Email Marketing Efforts to Get MoreRepeat Visits 290
Chapter 9 Review and Learn from Your Results, and KeepTesting and Optimizing 301
Week 27: Review and Learn from Your Optimization Efforts So Far302
Keep Optimizing and Testing: Your Website Is Never Perfect!307
Appendix A Website Optimization and Testing Tools 309
Appendix B Test Idea Tracker 313
Appendix C Test Results Tracker 315
Index 317
Erscheint lt. Verlag | 27.4.2012 |
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Sprache | englisch |
Themenwelt | Mathematik / Informatik ► Informatik ► Web / Internet |
Schlagworte | Allg. Internet • Computer-Ratgeber • End-User Computing • Internet General • Websiteoptimierung • website optimization, A/B testing, multivariate testing, website testing, conversion rate optimization, landing page optimization, what is website optimization, how to do website optimization, how to implement website optimization, how to manage website optimization, how to track website optimization, book on website optimization, how to track website optimization, examples of website optimization, learning website optimization, successful website optimization, web site optimization, what is web site optimi |
ISBN-10 | 1-118-22770-0 / 1118227700 |
ISBN-13 | 978-1-118-22770-1 / 9781118227701 |
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