Designing Interactive Systems

 

 

Part I: Essentials of designing interactive systems

 

1.    Designing interactive systems: A fusion of skills

2.    PACT: A framework for designing interactive systems 

3.    The process of human-centred interactive systems design

4.    Usability

5.    Experience design

6.    The Home Information Centre (HIC): A case study in designing interactive systems

 

 

Part II: Techniques for designing interactive systems

 

7.    Understanding

8.    Envisionment

9.    Design

10.   Evaluation

11.   Task analysis

12.   Visual user interface design

13.   Multimodal user interface design

 

 

Part III: Contexts for designing interactive systems

 

14.   Designing websites

15.   Social media

16.   Collaborative environments

17.   Agents and avatars

18.   Ubiquitous computing

19.   Mobile computing

20.   Wearable computing

 

 

Part IV: Foundations of designing interactive systems

 

21.   Memory and attention

22.   Affect

23.   Cognition and action

24.   Social interaction

25.   Perception and navigation

 

1.1 The variety of interactive systems

1.2 The concerns of interactive systems design

1.3 Being digital

1.4 The skills of the interactive systems designer

1.5 Why being human-centred is important

2.1 Introduction

2.2 People

2.3 Activites

2.4 Contexts

2.5 Technologies

2.6 Scoping a Problem with PACT

3.1 Introduction

3.2 Developing personas and scenarios

3.3 Using scenarios throughout design

3.4 A scenario-based design method

4.1 Introduction

4.2 Accessiblity

4.3 Usability

4.4 Acceptability

4.5 Design principles

5.1 Introduction

5.2 Engagement

5.3 Designing for pleasure

5.4 Aesthetics

5.5 Service design

6.1 Introduction

6.2 Scenarios for the HIC

6.3 Evaluating early interface prototypes

6.4 A first design

6.5 The second interface design

7.1 Understanding requirements

7.2 Participative design

7.3 Interviews

7.4 Questionnaires

7.5 Probes

7.6 Card sorting techniques

7.7 Working with groups

7.8 Fieldwork: Observing activites in situ

7.9 Artefact collection and 'desk work'

8.1 Finding suitable representations

8.2 Basic techniques

8.3 Prototypes

8.4 Envisionment in practice

9.1 Introduction

9.2 Conceptual design

9.3 Metaphors in design

9.4 Conceptual design using scenarios

9.5 Physical deisgn

9.6 Designing interactions

10.1 Introduction

10.2 Expert evaluation

10.3 Participant-based evaluation

10.4 Evaluation in practice

10.5 Evaluation: further issues

11.1 Goals, tasks and actions

11.2 Task analysis and systems design

11.3 Hierarchical task analysis

11.4 GOMS: a cognitive model of procedural knowledge

11.5 Structural knowledge

11.6 Cognitive work analysis

12.1 Introduction

12.2 Graphical user interfaces

12.3 Interface design guidelines

12.4 Psychological principles and interface design

12.5 Information design

13.1 Introduction

13.2 Using sound at the interface

13.3 Tangible interaction

13.4 Getting a feel for tangible computing

13.5 Gestural interaction and surface computing

14.1 Introduction

14.2 Website development

14.3 The