The business analyst

Vernon Zwiers owns a training and consultancy company, DenVer Project Management and Professional Services. He has written a successful course on business analysis and design techniques on which this book is based. The course is also published internationally in partnership with Trinity Business Solutions. He lectures, consults and works in the industry, locally and internationally, as a business analyst and project manager. He is on the Academic Advisory Committee for Tshwane University of Technology and runs a corporate mentorship project.ip project.

The business analyst's bread and butter: Introduction to business analysis, its origins and growth; introduction to the role of the business analyst; communication; listening - plain and simple; the interview or meeting - managing one-on-one interactions; facilitation; meetings; the business analyst's golden meeting - the joint application development (JAD) session; what most people fear - the presentation. The business analyst's tools of the trade - Unified modelling language (UML) methodology seen from the perspective of enhancing communication: Work products - communication for posterity; Unified Modelling Language is a complete paradigm shift; Business process modeling - understanding what business wants; UML - The use case diagram - continuing to understand what business wants; UML - the sequence diagram - moving to the next level from the use case; UML - the communication diagram - a close relative of the sequence diagram; the activity diagram - what lies hidden to the user behind the use case?; UML - the state machine diagram - another way of working with objects; UML - the class diagram - the building blocks of the design; UML - the remaining structure-type diagrams from the class diagram onwards; UML - the last two diagrams - Micro-timing; UML - the process of weaving the tapestry together. The advanced aspects of UML: Unified Modelling Language Methodology - digging into the insides of UML: How UML fits together - interlocking the puzzle pieces; the practical application of UML in projects - an asset for your company; UML - robustness analysis - completing the circle of the process; UML - moving into the problem domain - building the classes to make things work; passing the benefit to.