Writing and Designing Manuals
Lewis Publishers,U.S. (Verlag)
978-1-56670-378-9 (ISBN)
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A survival guide for writers in the real-world, Writing and Designing Manuals, Third Edition has become a standard reference for technical writers and editors. Readable and practical, it addresses all aspects of manual development from choosing a format to writing effective warnings. Not limited to text elements, the manual also provides guidance for designing illustrations to complement the text and underscore the safety warnings.
The completely revised and updated Third Edition includes:
Þ Current materials on desktop publishing
Þ Alternative media such as videos, CD-ROMs, and on-line help
Þ The impact of new technology such as CD-ROMs and digital cameras on manual design and production
Þ New regulations for products sold overseas
Þ Impact of the Internet on manual design
Gone are the days when a manual might be a few pages of typewritten text. Thanks to the advances in computer technology, even tiny companies can produce slick, professional publications. Writing and Designing Manuals, Third Edition guides you through the messy, complex, frustrating, and fascinating business of producing manuals.
Understanding the Context
Overview
Value of Manuals to a Company
Role of the Technical Writer
Place of the Technical Writer: Location, Location, Location
A Technical Writer's Survival Skills
The Writing Process
So How Many Writers Does it Take to Make A Manual?
What the Writer Needs (Besides More Money)
Summary
References
Analyzing the Manual Users
Overview
Do People Really Use Manuals? Yes. But.
What do Users Really Want? Why Can't They Get it? And Should We Care?
Who are Your Users? How Do You Know? How Do You Find Out?
Spectrum of Users
User's Questions as Manual Organizers
Users as Co-Creators: Feedback Sources
Checklist: User Questions as Organizers of the Manual
Summary
Checklist: User Characteristics
References
Structuring the Manual
Overview
Manuals Are Not Novels
What Do Manuals Offer the User?
How Can You Organize and Write Manuals?
A Manual Is Not a Library
Strategies that Work
Summary
Checklist
References
Designing the Manual
Overview
Writers as Designers
Design Choices: Why Cookbooks Work Better Than Novels
Summary
Checklist
For Further Reading
Choosing and Designing Graphics
Why Use Graphics?
How to Design Effective Graphics
New Uses of Visual Media
Summary
Checklist
For Further Reading
Safety Warnings
Overview
Product Liability Background
The Duty to Warn
Developing Good Warnings for Your Product
Special Problems
Summary
Checklist
References
Service and Maintenance Manuals
Overview
Effective Design of Service and Maintenance Manuals
Summary
Checklist
References
Manuals for International Markets
Overview
New Standards for International Manuals
International Manuals: The User Spectrum Expands
Producing Translated Manuals
Summary
References
Managing and Supervising Manual Production
Overview
Who Writes the Manual?
Scheduling and Monitoring Document Preparation
Organizational Settings That Affect Writers
Summary
| Erscheint lt. Verlag | 15.5.2000 |
|---|---|
| Zusatzinfo | 23 Halftones, black and white; 7 Tables, black and white |
| Verlagsort | London |
| Sprache | englisch |
| Maße | 156 x 235 mm |
| Gewicht | 454 g |
| Einbandart | gebunden |
| Themenwelt | Geisteswissenschaften ► Sprach- / Literaturwissenschaft ► Literaturwissenschaft |
| Technik | |
| ISBN-10 | 1-56670-378-6 / 1566703786 |
| ISBN-13 | 978-1-56670-378-9 / 9781566703789 |
| Zustand | Neuware |
| Haben Sie eine Frage zum Produkt? |
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