Simulation Student CD for Professional Front Office Management (FOMS)
Pearson (Hersteller)
978-0-13-135231-5 (ISBN)
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A one-of-a-kind, this simulation solves the Front Office Management/Property Management System training dilemma. Consisting of five Front Office categories, users build hands-on experience with revenue management; reservation management; guest stay information; guest departure and payment; and accounting and financial summaries. Developed by a team of experienced professionals, this cutting-edge program features twenty-four lessons of increasing complexity. Each lesson has been extensively field-tested and provides the learner with a real-world, interactive learning experience.
Please take a tour of our CD-ROM-based product by visiting: www.prenhall.com/foms
I. Revenue Management
Lesson 1: Main Enter Occupancy Forecast Data
Lesson 1: Advanced Estimate Future Rooms Revenue
Lesson 2: Main Manage Group Block Data
Lesson 2: Advanced Modify ADR Estimates
II. Reservation Management
Lesson 3: Main Make Individual Room Reservations
Lesson 3: Advanced Modify Individual Room Reservations
Lesson 4: Main Make Group “Master” Reservations
Lesson 4: Advanced Modify Group “Master” Reservations
Lesson 5: Main Learn Revenue Management Principles
Lesson 5: Advanced Determine Room Rates to Be Charged
III. Guest Stay Information
Lesson 6: Main Update Room Status Reports
Lesson 6: Advanced Schedule Room Attendants
Lesson 7: Main Assign Guests to Specific Rooms
Lesson 7: Advanced Make Alternate Room Assignments
IV. Guest Departure and Payment
Lesson 8: Main Post Folio Charges
Lesson 8: Advanced Adjust Folio Charges
Lesson 9: Main Split Charges and Close Folios
Lesson 9: Advanced Manage Guest Payment Disputes
V. Accounting and Financial Summaries
Lesson 10: Main Balance and Close Out a Shift
Lesson 10: Advanced Balance a Full Day’s Shift Reports
Lesson 11: Main Reconcile a Guest Ledger
Lesson 11: Advanced Reconcile a City Ledger
Lesson 12: Main Complete a Manager’s Daily
Lesson 12: Advanced Assess Competitive Set Data
Please take a tour of our CD-ROM-based product by visiting: www.prenhall.com/foms
| Erscheint lt. Verlag | 18.2.2009 |
|---|---|
| Sprache | englisch |
| Maße | 189 x 137 mm |
| Gewicht | 91 g |
| Themenwelt | Wirtschaft |
| ISBN-10 | 0-13-135231-8 / 0131352318 |
| ISBN-13 | 978-0-13-135231-5 / 9780131352315 |
| Zustand | Neuware |
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