Operations Management, Flexible Edition and Lecture Guide and Student CD and DVD Package

Table of Contents PART I INTRODUCTION 1. Operations and Productivity 2. Operations Strategy in a Global Environment 3. Project Management 4. Forecasting PART II DESIGNING OPERATIONS 5. Design of Goods and Services 6. Managing Quality 6S.Statistical Process Control 7. Process Strategy 7S.Capacity Planning 8. Location Strategies 9. Layout Strategies 10. Human Resources and Job Design 10S.Work Measurement PART III MANAGING OPERATIONS 11. Supply-Chain Management 11S.Outsourcing as a Supply Chain Strategy 12. Inventory Management 13. Aggregate Planning 14. Material Requirements Planning (MRP) and ERP 15. Short-Term Scheduling 16. Just-in-Time and Lean Productions 17. Maintenance and Reliability PART IV QUANTITATIVE MODULES A. Decision-Making Tools B. Linear Programming C. Transportation Models D. Waiting-Line Models E. Learning Curves F. Simulation