Strategic Error-Proofing

John Casey is a strategic thinker with a definite bias toward thinking outside the box. His career includes assignments in a wide cross-section of business functions, including manufacturing, purchasing, quality, finance, and manufacturing engineering. John’s business perspective and approach were shaped during his three-year assignment working for Toyota at New United Motor Manufacturing Incorporated (NUMMI), as part of Toyota’s joint venture with General Motors in Fremont, California. At NUMMI, John was the program manager for the launch of the Corolla and Prizm car models.

Acknowledgments -- Introduction -- PART 1 GETTING STARTED WITH SUCCESS EVERY TIME -- 1 FMEA, Poke-Yoke, Mistake-Proofing, and Error-Proofing: Sorting Out the Terminology -- 2 Success Every Time and Quality Improvement -- PART 2 THE CRITICAL PHASES OF SUCCESS EVERY TIME --3 Strategic Monitoring of the Critical Elements -- 4 Phase I of the Success Every Time Method: Part Level -- 5 Phase II of the Success Every Time Method: Set-up L evel. -- 6 Phase III of the Success Every Time Method: Parameter Level -- PART 3 PERFECTING AND MONITORING YOUR ERROR-PROOFING DEVICES -- 7 Designing Parts That Are Device Compatible -- 8 Investing in Your D evices -- 9 Creating Great Devices, Placing Them, and Verifying Their Success -- PART 4 SUCCESS EVERY TIME AS A CORPORATE-WIDE STRATEGY -- 10 The Strategy Behind Success Every Time -- 11 Putting It All Together -- Selected Readings -- About the Author -- Index.