Subcontractor's Operations Manual

Overview of the construction industry; contracts; an introduction to bonds and achieving bondability; starting the project off on the right foot; developing an effective safety program; documentation during the construction process; change orders - how to create and defend them; understanding the construction schedule process; claims and dispute resolution techniques; dealing with difficult general contractors; understanding the rights of the specialty contractor; project close-outs; effective writing techniques and sample letters; the marketing plan - a path to controlled growth; trade and professional organizations.