Stepping Up, Facilitator's Guide, CD-ROM Included
Pfeiffer
978-0-7879-8714-5 (ISBN)
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The Stepping Up Facilitator’s Guide offers you the tools and guidance you need to prepare and implement an effective one-day workshop for first-time and aspiring supervisors. This proven workshop gives you the tools and materials you need to present an accurate, real-life picture of what it means to be a supervisor, the expectations for the position, the skills and knowledge required as a supervisor, and the path to effectively supervise others.
Miki Lane is the founder of MVM Communications and a specialist in human performance improvement and instructional technology. Wendy Shanken is a senior management consultant and trainer in multicultural communications and supervision. Marilynne Malkin is a senior performance consultant for MVM Communications with years of experience managing and designing training projects. Dennis Cavendish is a contractual writer who draws on his experience both as professional editor and writer in the area of business management.
Preface vii
Introduction to the Facilitator’s Guide 1
Module 1: Introduction 11
Module 2: The Role of the Supervisor 15
Module 3: The Challenges You Face as a New Supervisor 21
Module 4: Taking the First Step 27
Module 5: Performance Components 43
Module 6: Provide Clear Expectations 47
Module 7: Enhance Ability 55
Module 8: Promote Engagement 61
Module 9: Supervisory Competencies 71
Module 10: Your Personalized Road Map 73
Module 11: Conclusion 79
About the Authors 81
How to Use the CD-ROM 83
Pfeiffer Publications Guide
| Erscheint lt. Verlag | 18.3.2008 |
|---|---|
| Sprache | englisch |
| Maße | 287 x 292 mm |
| Gewicht | 930 g |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen |
| ISBN-10 | 0-7879-8714-X / 078798714X |
| ISBN-13 | 978-0-7879-8714-5 / 9780787987145 |
| Zustand | Neuware |
| Haben Sie eine Frage zum Produkt? |
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