Global Logistics

Donald Waters has over 30 years' experience of teaching and working in logistics and operations management. He is a member of the CILT, a visiting professor at universities including University of Calgary, Warsaw School of Economics, Czech Management Centre, University of Quebec at Montreal, University of Sheffield, Henley Management College and Edinburgh Business School and author of several well-known logistics books.

1 trends in the supply chain donald waters definitions; development of logistics; logistics strategy; improved communications and e-business; globalization; satisfying more demanding customers; responding to changes in the business environment; conclusions; references 2 new directions in logistics martin christopher the emergence of the value-conscious customer; logistics and supply chain management; procurement; manufacturing; distribution; the new competitive framework: the four rs; the organizational challenge; summary; references 3 formulating logistics strategy nathalie fabbe-costes and jacques colin why formulate logistics strategies?; a conceptual approach to formulating logistics strategy; illustrated typology of possible logistics strategies; strategic action itineraries in logistics; summary; references 4 agile supply chain operating environments - avoiding implementation pitfalls remko van hoek summary; introduction; operating circumstances requiring agility; the categorization for operating environments; mitigating the minefield of pitfalls; conclusion and reflections; references 5 time compression in the supply chain adrian beesley time compression; time compression and competition; what is time compression?; the time compression approach - competitive advantage; the time compression approach - cost advantage; the time compression approach - quality advantage; the time compression approach - technology advantage; the time compression approach - customer focus; benefits of time compression; examples of the application of time compression; time compression of a global supply chain; conclusion; references 6 strategic supply chain management: the power of incentives glyn watson, chris lonsdale, andrew cox and joe sanderson incentivization and the process of exchange; incentivization and the outsourcing dilemma; incentivization and supplier management; conclusion; references 7 the development of supply chain relationships: a multi-lens approach peter hines and donna samuel introduction; a review of the existing literature; methodology; instrumental case: the perfect pineapple supply chain programme; explanation and discussion; conclusion; references 8 demand flow leadership and the evolution of management concepts dag ericsson visions and tools; the evolution of management concepts; the evolution of a new business model; a conceptual model for the implementation of the dcm concept; case in demand flow leadership - the electrolux way; conclusion; references 9 using services marketing strategies for logistics customer service david grant introduction; logistics customer service today; elements of logistics customer service; strategies for logistics customer service; summary; references